淋浴至一半時無熱水。住酒店最高層(约4樓)，無電梯，㩦大件行李十分不便，無人協助搬入房。街道十分嘈雜，近救護站，時常有救護車响警号在街往來。

Our room is cozy, spacious and clean! Beddings are clean and crispy. Mattress is so soft and comfy. Staff are all friendly and helpful. Hearty and nutritious breakfast available every morning. The location is convenient. 7 stops by bus 436 or 36 from tube station (Oval), with loads of great pubs and restaurants in the neighbourhood. Not quite noisy at night even we slept with the window open. Totally safe and chill to take a walk at night. Easy to get around by buses. Will definitely stay there again next time we visit London! (Do bring your own slippers and toothbrush though)

交通位置佳，環境安靜，但房間燈光暗、沒有桌子，不適合學生居住

房間乾淨～服務很好

Thanks for the cleaner who with glasses. Good price, near bus stops and food around

Little bit far from nearest overground. Yet room setting is pretty. Friendly staff.

Well location was central London close to everything, but the room was nasty very small I didn’t even spend the night there I had to leave smh , u share bathroom with other people that’s a bad experience overall for I will never stay there again just me personally

The price was great for the time of year, only good thing about this place. It was scorching hot in the room to the point where we couldnt fall asleep until physically passing out in the early hours of the morning, there was ants crawling around everywhere, the only thing that seemed to be changed since the previous residents were the bed and the towels, odd smell in the place, worst hotel ive ever stayed in. A word of advice: spend the extra few hundred for a premier inn or something.

Dirty room, no toilet brush, curtains hanging off, net curtains dirty no kettle for tea and coffee to make a drink in the morning, bed was like a slab of concrete, most of the lights not working very dark, very noisy with cheap secondary glazing that had no effect whatsoever, cost £240 for two nights was worth around £40 a night would never stay there again and definitely wouldn’t recommend and wardrobe door hanging loose,

Nice hotel near Camberwell green, plenty of places to eat and drink, Camberwell well area is nice, plenty of transport links

The rooms where not clean. No toaletbrush in bathroom. A small fridge could be nice. The beds where good.

No elevator and no air conditioner. Continental breakfast was pretty bad.

This was truly the worst hotel I’ve ever stayed in. I could live with the fact the room was on the 4th floor, up loads of stairs and had no air conditioning so felt like being slow cooked the whole time I was in there. However, there was no toilett or shower, and the shared amenities were dirty and disgusting. HOWEVER, the worst and most dangerous part of my stay was being woken up at 5am by a man trying to access my hotel room. As a female I’ve never felt so unsafe staying anywhere before. I reached out to staff to let them know what had happened and they did not care at all. I would highly recommend NEVER staying here, I’ve travelled the world and stayed in some very cheap accommodation and this was the absolute worst.

Easy access to bus for oval

The hotel has basically no amenities and the reception is not staffed. Clean enough, but very stiff bed and cold room, maybe because I hit it in-between two heat waves? Not bad but nothing to write home about.

Absolutely terrible customer service. Despite there being 24/7 check-in. I made five separate phone calls, to what seemed like an overseas call centre, to get into the building. It probably took more than an hour of standing/sitting on the pavement outside, with one call handler simply hanging up on me, to get into the place with a dying phone battery. After eventually getting in, I was too tired to even utilise the facilities I had paid for like having a proper shower. Even then, there was just a random This Is Spinal Tap DVD to watch on the TV. I think the reasonable person would prefer an actual spinal tap than going to this hotel - unless in dire straits e.g. it’s 1am in the morning and there is literally nowhere else to go. Big up the takeaways nearby though for letting me charge my phone there. Kindness matters not scripted button pushers in an apparent random call centre who couldn’t care less.

We were there during a heatwave. Air con didn’t work so it was v hot. Had windows open but that made it v noisy, woken up every night by yelling/music etc. Room was clean but shabby. Bathroom was nice but could have done with some ventilation. Didn’t interact much with staff but they seemed nice. Don’t bother paying for the breakfast, there are many better options nearby.

I was not to impressed that I had to wait 40 mins outside the property to enter. All comms was done via WhatsApp and they took their sweet time. When I did get in the building my room was just a room no bathroom this was not stated when I booked that it was a shared bath

For whatever reason, Expedia and the Hotel didn't send automatic check in details to me - nor was it clear that check in was automated. I spent nearly 2 hours in a chat bot death loop trying to gain the Pin I needed to access the Hotel. 10 years ago this was a lovely, friendly quirky Hotel with nice staff, now it's poorly maintained, unstaffed and unfriendly. I will choose dealing with people face to face and paying a bit more over this chat bot, death of employment nonsense next time. What a shame.

Room and towels were clean, and TV with a few DVDs was a bonus. Shared bathroom was dated but clean and fine.