It's a beautiful hotel indeed, with a lot to offer: a historical embience, elegant decor, spacious rooms, convenient location (both Duomo & Fontana di Diana are within a 10-min walk), simple yet adequate breakfast.... But all these good qualities are offset by a lack of maintenance of its facilities (shower head that seems like breaking down and keeps leaking water from its handle, air conditioner that shuts itself down within 30 mins of operation...) . Service-wise the front desk is only manned for limited hours a day and you won't be able to seek help or advice outside these hours. I reported the facility defects to the front desk staff but at the end of my 4-day stay, they were not fixed. All in all, a mediocre stay that should have been great. Full potential wasted!

This hotel had a truly lovely location, very close to the water and the old town area that was so charming. We loved the building itself, and the decor in the common breakfast area was beautiful. Our actual room, however, was much less inviting. We had a queen bed, which was just two twin beds pushed together, and the interior was really bare. I like minimalist decor, but this was just kind of depressing. Good lighting maybe could have improved the ambiance, but the lighting was atrocious across the board. Insanely bright, bare bulbs hung from the ceiling, and the tiny, cheap lamps all blasted bright white light. All of the windows faced enclosed terraces, so natural light wasn’t much to speak of. It’s a shame because, the building itself was beautiful, and with a little thought, the atmosphere of the place could really be amazing. They also had small inconveniences that added up…the towel warmer didn’t work, the toilet seat was not fitted on the toilet properly, the shower door seemed to be missing part of it, they had a kitchenette with no soap, sponge, or coffee cups. I hope the management puts a little bit of effort and thought into improving this place because it really has such great potential.

The apartment was very large, and had multiple rooms.

Property is incredible old building. Very spacious. Kitchen not very well stocked. Bed not comfortable was the main issue. Otherwise would be 5 star.

We loved the history of the building, it was beautiful. Spacious rooms with outside sitting area. Walkable to all areas of interest in Ortigia and cafes and restaurants. Staff were helpful.

Fine room, friendly stab, good location. Breakfast not that great. But in generel value for money

We had a lovely room here and the decor was great. The hotel staff were friendly and the communication we had with them prior to check in was clear and helpful. The location was central, so easy walking distance to attractions. Definitely recommend.

The property is well located. However, the amenities are limited. Isabella, one of the employees, was very friendly and helpful. The rest of the staff, in my experience, were rude.

Really enjoyed the stay and the area. The property is a bit of an odd lay out but our room was lovely. Visit the baths downstairs.

Alla Giudecca se situe dans une jolie ruelle sur l’île d’Ortigia. L’influence orientale du lieu donne une impression de parenthèse magique aux accents des milles et une nuit. La chambre est très spacieuse, dispose de tout le nécessaire mais le confort est un peu en-dessous de ce à quoi on pourrait s’attendre. Le lit grince, le linge de lit sentait l’humidité (sûrement lié aux murs en pierre qui rendent difficile le séchage) et la chambre manque globalement de cœur.

We cannot recommend staying at this hotel. In fact, we didn't even stay and chose to book elsewhere after check in. The photos in the listing are in no way comparable to the actual rooms. The furnishings were worn down, uncomfortable and not well kept. The bathroom had visible mold and was extremely old, not in a charming way. There is no AC in the bedrooms either. The clerk was not particularly welcoming or accommodating. There are many other hotels in the area, choose a different one.

Tunnelmallinen hotelli loistavalla sijainnilla. Rakennus kuin olisi museossa asunut hyvässä mielessä. Huoneessamme oli kaksi kerrosta ja aivan upea kattoterassi näkymineen kaupungin ylle. Merikin näkyi ja näkyy osaan huoneista. Palvelu oli avuliasta ja saimme varaustammekin muutettua helposti kun olin varannut väärät päivät erehdyksessä. Aamupalahuone myös todella mukava ja aamupala oli oikein riittävä.

Es un engaño La habitación q nos dieron era entrando x un pasillo sucio malos olores con basureras y ropa colgada El staff , la manager la encargada de la recepción y la q hacía el desayuno Personas muy desagradables sin ningún respeto por sus clientes

Could have been so much better - but the property needs some TLC.

La habitación era en realidad un mini apartamento, con mucho espacio y una cama bastante cómoda;muy silenciosa de noche. El baño obsoleto y la limpieza general no ha estado a la altura de las expectativas. Necesitaría una renovación. Localización buenísima.

Dette er det mest spesielle hotellet jeg har bodd på. Ingen luxus, men utrolig mye sjel og en helt spesiell opplevelse! Nydelig sted og veldig god service. Er et gammelt adelshus, med en koselig bakhage. Ligger midt i smørøyet i den gamle delen av Siracusa. Er en del trapper og har ikke restaurant/bar så vær obs på det. Men opplevelsen er svært autentisk og noe man husker lenge!

This is a very charming place to stay. Cannot say enough good about this place. The service and friendly staff gets 5 stars. On the other side, what I missed was having an overhead circulating fan and a full length mirror. Minor issues

We loved the hotel entrance , breakfast - especially the scrambled eggs ! , little sitting room next to the dining room, our sweet little terrace and the fabulous staff. We will be back very soon x

I was pleasantly surprised that this apartment, in the middle of a busy tourist centre, was quiet and

Ortigia is beautiful and this hotel is right in the heart of it.