Great location, very helpful and friendly staff.

Check in at

La vista a las volcanes

The view excellent water front

Supero mis expectativas, solo creo que para el precio, el jacuzzi debería estar en mejores condiciones y con agua verdaderamente caliente.

Localização boa, hotel parece novo, com estrutura muito boa, piscina e area de convivencia muito agradáveis. Funcionários muito solicitos. Ótima experiência. A reclamar somente do ar-condicionado que é portátil e não gela bem.

Location & lake view. Breath taking!!

We had a wonderful stay at Porta Hotel del Lago! The lake and volcano views are spectacular, the staff was incredibly friendly and attentive, and the hotel is perfect for families with a great pool, beautiful grounds, and an excellent breakfast. Its location is ideal for exploring Panajachel and Lake Atitlán. While the rooms could use a bit of updating, they were clean and comfortable, and we would happily stay here again.

Hotel lindo a beira do lago, muito bem localizado, limpo e confortável, equipe prestativa e atenciosa.

Just a problem using the jacuzzi. Make sure you make a reservation. Beautiful hotel and wonderful location,

The hotel was clean, nice and spacious well maintained. However, the staff on the front desk are not friendly nor trained well. Although the property is not cheap, we didn’t feel welcome. We arrived to the airport and spent five hours in the taxi to get to the hotel on the lake. It was 2:00 o’clock, traveling all night and half a day, still, the front desk staff refused to give us our room although it was ready. They said they don’t give the key before 3:00 o’clock even if the room is ready. Thus, we had to sit next to the pool in the sun, slept on the lounge, dressed in winter clothes in the hot weather until it was exactly 3 o’clock to get our room key.

I had a great stay here, the hotel room was clean and spacious. We loved how modern it felt we were able to watch whatever we wanted on TV, we had access to their gym and pool. The thing we loved most though was waking up to such an amazing view of the lake.

Muy buena atención

Everything was fine

The staff was very helpfull during my stay. The location of the hotel was ideal for all the tours that we participated in.

The location was great

El hotel tiene varias habitaciones sin aire acondicionado Recomiendo verificar antes y La suite es maravillosa

We loved our stay here! The room was very spacious, the view was beautiful, and the staff was beyond friendly. The amenities were just right, and the location was perfect very central to everything, making it easy to explore. We would definitely stay here again!I

The food is excellent, the rooms are really confortable. The staff are helpful.

Best "resort" style in Atitlan. Great views. Clean. Friendly. Restaurant leaves a lot to be desired but you have hundreds of great local spots right outside. Staff very nice, Walkable attractions everywhere. Amazing swimming pool for young children.