They didn’t clean the room only once in 3 nights after I asked many times
Very aggressive staff with worst hospitality and I have a video how they were very aggressive in the beach scarring our 4 year old child because their inconsistency while dealing with us regarding the seats on the beach (I have a video)
No shampoo or shower gel or shower cap and I have to ask for everything many times
Very loud noise from the fridge and we couldn’t sleep overnight and they had to disconnect the fridge completely following days
I booked high level room and they didn’t give us the room we want I asked double queen and they didn’t give it to us
I wouldn’t recommend reef Atlantis to anyone who wants to enjoy his trip
I went to the same hotel 13 years ago but unfortunatly the service level is way worse in all ways
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Dorine Crysta
休闲 双人入住
10.0
/10
评论于 13几周前
Expedia Group verified review
We had a nice time staying at the Reef, but were disappointed in the lack of choices for dinner without the necessity of traveling to one of the other three Atlantis locations. I was also very disappointed in the lack of places to shop for souvenirs. I had to pay for a taxi downtown to find proper souvenir shops.
Khrystyna
4.0
/10
评论于 13几周前
Expedia Group verified review
We had a terrible experience at Atlantis
David
10.0
/10
评论于 13几周前
Expedia Group verified review
Great time at The Reef in Atlantis. Highly recommend if you’re looking for something a bit quieter than the Royal Tower.
Nader Stephen
休闲 家庭
10.0
/10
评论于 13几周前
Expedia Group verified review
Phenomenal property, people and loads of amenities.
Tammy
休闲 双人入住
10.0
/10
评论于 14几周前
Expedia Group verified review
Beautiful resort for all ages
Barbara
休闲 家庭
10.0
/10
评论于 14几周前
Expedia Group verified review
Beautiful beach, clean, many pools, room with kitchen
Milisa
休闲 家庭
10.0
/10
评论于 14几周前
Expedia Group verified review
The property is stunning, and the service exceptional!
Genevie
休闲 家庭
10.0
/10
评论于 14几周前
Expedia Group verified review
I saw a lot of negative reviews but my experience was a total opposite, I got the room that I booked and it has a good view of the ocean. I stayed at the reef and everything was perfect. We enjoyed our stay.the kids enjoyed the water park.
Larson
休闲 家庭
10.0
/10
评论于 14几周前
Expedia Group verified review
This is an ideal vacation for families. We loved the waterpark, the dolphins, the food options, the staff and ease of getting around all of Atlantis. There was always fun things to do for the kids and adults.
Yvonne
休闲 家庭
10.0
/10
评论于 14几周前
Expedia Group verified review
Love the Reef. Has its own pool away from the busy area of the resort centre. There is a Starbucks in the lobby. Clean and wonderful.
Wiebke
10.0
/10
评论于 14几周前
Expedia Group verified review
This was our second trip and it was wonderful! We were fortunate to find dining options without long lines, same for the pool and beach access. The staff is
Amber Nicole
10.0
/10
评论于 15几周前
Expedia Group verified review
The staff was amazing! So many great dining options and the on-site shuttle to the local marina was a plus. The Reef was clean, quiet, and close to the beautiful beach. It was our second stay there and cannot wait to return.
Carey
8.0
/10
评论于 15几周前
Expedia Group verified review
Awesome
Kathryn
10.0
/10
评论于 15几周前
Expedia Group verified review
This was worth the wait!! It was $$$ everything was so expensive but it was a true vacation bc I didn’t worry about anything bc it was all taken care of. Service was amazing
Nataliia
休闲 亲子同住
10.0
/10
评论于 15几周前
Expedia Group verified review
The most beautiful resort we ever stayed
Jennifer
10.0
/10
评论于 15几周前
Expedia Group verified review
We had a fantastic stay at the Reef and will definitely be back
Kelly
10.0
/10
评论于 15几周前
Expedia Group verified review
Jimmy
休闲 双人入住
10.0
/10
评论于 15几周前
Expedia Group verified review
Everything was perfect
Jennifer
休闲 家庭
10.0
/10
评论于 15几周前
Expedia Group verified review
We had a wonderful time. Relaxing and fun for the whole family.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia