That is indeed a hotel with excellent location. Shops, banks, Starbucks and bookstores are all within walking distance. But the front desk service has much to be desired. Here are the examples: 1. I wanted to do money exchange in the front desk and found that the rate was not good. The clerk suggested me to do it outside the hotel. I thought they were so considerate, but then when I took a taxi out just to find that all shops close on Sunday. There was no way that you could get rupees in street. And they never bother to tell you that in advance. 2. My flight back to my country was in the midnight. I asked front desk should I just head for Jama Masjidi in the morning and go back to check out at noon and spend the rest of the day nearby hotel or should I shop nearby hotel and pack everything and rent a taxi to Jama Masjidi then and head for airport after that. They replied me both are ok. Then, that morning I went out to have breakfast and found that all the shops around hotel opens at 11. And, of course, no one told me that. You could think that I didn't do my own homework before trip. But still, when I consult with them, they didn't provide useful information. In short, hotel location is excellent and facilities are good. You need to know why you choose to stay there.