Our stay was exceptional due to our butler Carlos who was very friendly and courteous. He took care of our reservations, anything we needed throughout our stay. He was always available. When he would leave for the day he would contacts us before he left to make sure we had everything we needed.
Vitalina (spell check) was our bartender most the time in the Privilege lounge. He was very friendly and did a great job taking care of us.
At the outside Bistro area was also a wonderful bartender who unfortunately i can't remember his name (he had a right closed eyelid). He was always polite and friendly when getting us beverages.
Everyone we interacted with was always polite and helped with whatever we needed.
The resort was clean and well taken care of. Workers were constantly cleaning, painting, replacing anything that was worn out.
The only improvement i would suggest is the buffet chage up their food options daily. It was always the same for the most part during breakfast, lunch, and dinner.