I arrived at the hotel around 2 pm and the staff name ' Niwatchai ' asked me to wait cause the room was not ready. I wait at the lobby reading a book for an hour! Poor me! At 3 pm, I went to the front desk again, Niwatchai disappeared! Other staffs didn't know anything about my case, but they provided me a room so quickly. Fire Niwatchai! He was not willing to work. While checking me in, he was busying with his mobile phone. No greetings! No smile or anything he should do as a front desk staff. Btw other staffs (a Filipino guy and another Thai girl) are very helpful.