综合评分和评论 ELA Excellence Resort Belek - All Inclusive

No esta mal, pero no lo vale. El servicio podría mejorar y la cocina también.

Would not recommend - food was poor, hotel was over crowded, staff were rude and there was thumping music until the early hours.

We had the most amazing family holiday. The hotel was recommended to us and we cannot thank them enough. The hotel staff were kind and welcoming. The hotel was so clean and the service was second to none. We had the best holiday and will be coming to stay again. Lara our assistant for the week was fantastic and the waiters were so kind and sweet to our 3 year old daughter. The staff went over and Beyond to make our stay the best.

Beautiful hotel with great amenities.

Nicht weit vom Flughafen ca 40min Autofahrt

Love it. We will come again. This was our 4th time in 3 years.

Not an all inclusive resort with the majority of the resturant’s charging extra to dine there. The Asian restaurant was an extra €40pp! While our stay was good, it certainly was not worth the money.

Always a pleasure to come back to ela

Incredible week with the family spent at the pool, Everland (kids club) and beach. The shows were great, food fresh and varied and facilities incredible. This was our 2nd time here and we loved it.

Amazing place - very beautiful, great service, fresh food with a lot of choice. The kids (4 & 8) loved the kid's club and the swimming poom

Initial communication proved to be difficult

Sehr schöne Anlage. Wir haben es genossen, daß es Nebensaison war Kleines Manko - sämtliches Essen war nur leicht warm bis lauwarm

Amaozing Experience

We liked the varied meal options 24hrs a day. Staff friendly polite and very hospitable and welcome. Resolved any issues very quickly. Grounds were beautiful as was the scenary

Her şey mükemmel kalite temizlik yemekler

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Amazing stay with two children. Cannot fault it. Will come again next year

Die Hotelanlage ist sehr schön gestaltet und man fühlt sich rundum wohl. An der Sauberkeit der Zimmer kann noch gearbeitet werden, da teilweise Haare der vorherigen Gäste aus dem Abfluss kamen. Das Resort verfügt über eine eigene App, die leider nicht im gewünschten Umfang funktioniert. So sollte z.B. die Hotelkarte digital abrufbar sein, alle Reservierungen für das á la carte Restaurant und die Strandliegen sollten digital erfolgen, ohne dass ich morgens 20 Minuten anstehen muss, um eine Reservierung vorzunehmen. Der Austausch mit der Guest Relation über WhatsApp funktioniert auch sehr gut, allerdings nur auf Englisch, die Speisekarten der Restaurants sollten auch digital in der App abrufbar sein. Wir hatten einen super Urlaub und das Hotel hat für jeden Gast etwas zu bieten. Die verschiedenen Sportmöglichkeiten haben uns sehr gut gefallen.

Sehr sehr schön!! Immer wieder

The hotel is amazing. The staff is so friendly and extremely helpful. The kidsclub is excellently set up. Our children enjoyed the workshops, had a great time with the kidsclub-staff, they loved the whole space. The hotel in general is very clean and fresh. I couldn't think about anything that we thought that was missing. Best hotel to go for families. We will definitely go back.