在入住前两个小时预定，但是酒店没有收到预定信息，在我出示预定确认邮件和行程单后，仍然不给办理入住。从晚上十一点一直等到超过零点。 最后我要的大床房，给的双床，房间里还有脏毛巾在地板。 入住信息没有登记，导致Wi-Fi无法使用。 这是我最糟糕的经历，没有之一，非常生气。

没有明显缺点，房间相对较大，早餐也不错，位置很方便去san fransisco premium outlets!

Not the best hotel but fair enough.

A nice place to stay

The light switch for the bathroom did not work separately from the main switch.

Very friendly staff member who checked us in & signed us up for their rewards program quickly & efficiently. Our room was clean, quiet & comfy. Unfortunately, we had to check out early to catch our flight so we missed the complimentary breakfast, but we will definitely return again to this hotel!

Had a wonderful stay here, it was just my mom and I after dropping my son off at camp. I would totally stay here again. Although, I would suggest not doing away with all the bathtub showers. I had my elderly mom with me and it would have been nice for her to take a bath.

Front desk staff was friendly, informative & I appreciate that very much.

Friendly staff.

The accommodations were very good, the area was very nice. front desk staff was average, they all seemed uninformed and didn't care enough to provide better service.

Very nice staff, freindly and clean hotel

Overall, the hotel was comfortable and met my basic needs. The free parking was a definite bonus, and the staff was very welcoming. The only drawback was the air conditioning unit—it was loud and positioned directly across from the bed, which made it a bit uncomfortable. Aside from that, it was a good value for the price, and I’d consider staying there again.

Good, quiet, clean.

I decided to stay here because it's by IHG. My family has stayed in several hotels by IHG, and we enjoyed our stay. This hotel is not of IHG quality. The staff was friendly, but the hotel should not be labeled IHG. The breakfast was below what I expected. We had to change rooms because the mini frig started to leak which can happen but the room they put us in was two steps below than what we had. The bathroom had mold on the ceiling and the toilet started to leak later in the evening. I did not want to move again so I just put down towels.

The pool was not clean and

My faveret place.

all good food could be better quality

I like that the hotel was right off the highway. The pool

The property is in a convenient and quiet, safe area. David at the front desk was freindly and efficient.

Great, as expected from previous Holiday Inn Express stays elsewhere.