Reception charges £20 for an early check in
Even when the room was ready
Terrible customer service
Jamie
2.0
/10
评论于 15几周前
Hotels.com verified review
The internet was garbage, although claiming great speed
Dean T
10.0
/10
评论于 16几周前
Hotels.com verified review
Nice
Sofie
10.0
/10
评论于 17几周前
Hotels.com verified review
Very nice stuff
Marc
商业
4.0
/10
评论于 17几周前
Hotels.com verified review
There was a fight going on in the hotel around midnight - my colleagues who were staying there didnt get any sleep. The food was apparently nice.
Jason
6.0
/10
评论于 19几周前
Expedia Group verified review
There was no hot water or heating from Wednesday nyt so that was the onley thing that was wrong
Herman
10.0
/10
评论于 22几周前
Expedia Group verified review
Great service from the staff especially Diane.
Beverley
双人入住
10.0
/10
评论于 23几周前
Hotels.com verified review
Everything was lovely. Staff were very friendly. Room was clean and fresh and bed was so comfy that my husband and I went sleep from 11pm to 11am. The best sleep we’ve had in a long time. Bed and pillows were so comfy. Thankyou
john
商业
4.0
/10
评论于 24几周前
Hotels.com verified review
The hotel decor etc. is fine but the room had an overpowering stench of sewer drains from the bathroom.
I got there at midnight so couldn't really change . Looking at other reviews if is a common issue there and has been for some time .
Alan
双人入住
8.0
/10
评论于 24几周前
Hotels.com verified review
Modern clean hotel with comfortable bed & good parking. Very good reception staff
LYNDA
8.0
/10
评论于 25几周前
Hotels.com verified review
Yes very clean and tidy
Julie
朋友和家人 家庭
10.0
/10
评论于 25几周前
Hotels.com verified review
Clean room, excellent staff. A very good stay.
Darren
朋友和家人 家庭
10.0
/10
评论于 26几周前
Hotels.com verified review
Great stay from start to finish, good location warm welcome, comfortable room and helpful staff
Richard
商业
10.0
/10
评论于 33几周前
Hotels.com verified review
The staff were amazing, Donna, Mollie and especially Abbie!
Ian
双人入住
6.0
/10
评论于 33几周前
Hotels.com verified review
The hotel was clean and the food was good but we did have one issue which was a bit worrying. Our key card wouldn't work, which I know can happen, so my husband went back to the reception. They checked the number and reissued the keycard. We got into the room this time...only to find other people's stuff in there. So for the 3rd time we went back to reception. My point is that I wouldn't like to think other people could get in our room in the same circumstances!! Not hood really.
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Helen
休闲
10.0
/10
评论于 33几周前
Expedia Group verified review
Lovely clean room, bed so comfortable, I slept like a log 😊. Staff lovely & very friendly, polite and knowledgeable. Parking not a problem. Breakfast very good buffet style, all cooked food was hot. Will be back.
peter
10.0
/10
评论于 34几周前
Hotels.com verified review
Room ok staff are excellent.
Phillip
朋友和家人 家庭
6.0
/10
评论于 34几周前
Hotels.com verified review
Everything fine except a poor breakfast, bacon like leather sausage like tough rubber. Scrambled egg awful. Might have been left on the hot plates a long time.
MALCOLM
商业
10.0
/10
评论于 35几周前
Expedia Group verified review
Staff are very welcoming, room was clean, presentable and comfortable.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia