综合评分和评论 EA Hotel Royal Esprit

Good location.

The location is great with everything within easy reach. Breakfast was also great, with a good variety of options, and the staff were helpful when approached, though not particularly friendly or welcoming. Check-in was the biggest letdown. While the lady at the reception was polite, it was frustrating to wait such a long time—especially at 9:30 PM with a child—while she trained a new staff member on how to use the booking system, process payments, etc. We had to eventually speak up and let her know we had been waiting too long and needed to settle in. The room itself was okay, but cleanliness was an issue. The bathroom, in particular, was not up to standard—we found hairs in several places, which was disappointing. Also worth noting: if your room faces the street, expect a noisy night. Teenagers were shouting and making noise well past midnight, making sleep difficult. Lastly, it would be nice if the hotel provided at least a bottle or two of water in the fridge—just some basic touches that make a stay more comfortable.

Very well place!

Nice hotel, very comfortable and friendly staff. Breakfast options were good.

Very nice property that is convenient to everything.

Lovely small traditional hotel in fantastic central location. Stayed for 2 nights which coincided with the Xmas market opening on our first night. Rooms were nicely presented and v clean. Bed wasn’t the most comfortable and no hot water on Monday morning at 8.30. May have been a busy morning? Think the hotel was fully booked on the Saturday night anyway. Would def stay again. Good selection of cooked and continental breakfast.

Great location. Decent breakfast. Did not get a friendly impression from the staff. Although I had asked for a double bed, my room came with two single beds. This could have been acceptable if they at least had provided a double duvet, however, they even refused to do so.

Wonderful! No problems

No parking on site, you have to pay 26 euro for the night to a different hotel. The AC was not working, very hot in the room. Breakfast was poor and not so much of variety.

Hotel is in good location - short walk to Old Town Square but also easy access to mall and transportation. Facility needs updating. Carpet is very old and shower had leak to the hallway and the door had water damage so it’s an ongoing issue in this room. If I stayed longer I would ask for new room due to possible mold. Staff were nice and attentive. Decent breakfast as well.

Great stay, we were very happy with it. Clean hotel and very friendly staff.

The reception staff member went out of her way to please and she did.

Great location in old town, nice rooms sizes, nice bed and clean bathroom, breakfast has a lot of variety with warm and cold options. Staff was very friendly. Room facing Main Street and people walk and scream at nights.

Hotel in excellent location. Staff were very friendly and helpful. Good choice at breakfast. Would recommend this hotel.

It is closed to downtown, safety, receptionist is very nice and helpful

excellent location

Good location, quite central to the city centre. The room was clean and tidy in an art deco style. Friendly staff but you had to ask for espresso as not offered however everyone seemed to know this except us. Good continental breakfast choice, overall a fair price for the hotel

Nice location and staff. Cleaning could be better. OK breakfast. A good 3 star well located.

Wonderful stay. We were in room 43. Lovely view with a HUGE private patio that in the summer would be perfect for wine at sunset. Comfy bed. Good water pressure. Good breakfast with hot and cold foods. Carolina at the front desk was a pleasure to talk with. Very friendly and helpful. The shower nozzles are fine they're mointed to the wall about half way up and you simply use them handheld. Not sure what the other complainers are upset about. This is not uncommon. The heat was good. Very quaint hotel in a perfect location for Old Town, the Christmas market, restaurants and markets. We'd stay here again without hesitation.

Great location, just a few minutes away from the main square in Prague. The hotel is nearly 100 years old, so it does look slightly tired as expected, but it was clean and in good condition. The staff were friendly, and the receptionist on the first day was amazing when we checked in. We had a family room, and it was very spacious and the child's bed was in a slightly separate area, which was good. There was a fridge in the room for keeping drinks etc. cool. The mattresses were hard though and it wasn't particularly soundproofed from outside, and my wife struggled to sleep. Breakfast was reasonable, if slightly limited, but the serving staff barely acknowledged your presence and didn't ask for room numbers or anything. With hindsight, it would have been useful to have a menu for the restaurant in the room, and it didn't have a Do Not Disturb sign within the room. Good WiFi and the aircon worked well.