综合评分和评论 Smugglers Cove Beach Resort and Hotel

真心奉勸看到這則留言的旅客請耐心看完並選擇其他旅館，免得受一肚子氣。 這家旅館其中一名員工不誠實，退房時櫃檯的男子跟我們說我們必須付現金因為信用卡刷卡機故障了，當我們跟他說我們沒有足夠的現金，甚至把身上的現金攤給他看，這時他說刷卡機可以刷了！我不知道他對現金是否有其他不好的意圖，我只能說真的好巧，刷卡機竟然好了！ 退房後我們在等免費接駁車去機場，五分鐘後計程車到了，這名男子開始幫我們上行李，此時我們問他，這是免費接駁車嗎？此男子這時才說免費接駁車剛走，現在只有計程車可以帶我們去機場，一趟14斐濟幣。我對此非常不滿，並非付不起這14元，而是不甘被欺騙。他如果跟我們說事實，我們也會願意搭；而不是為了這點小錢毀了旅館的聲譽與其他人的努力，甚至是賠上了斐濟的名聲。我們的錢也是辛苦賺來的，不該輕易被騙走。 感謝他讓我給出了第一次的一分，如果有零分可以給絕對是零分。還沒訂房的旅客，你真的還有其他選擇；英語不夠好的旅客，你更是只有被騙的份。斐濟是來渡假的不是來受氣的。

我在这家酒店住了两晚，酒店的周边海景很漂亮，不过远离镇中心，想买点东西不太方便。第二晚，晚饭后还有提供当地的特色舞蹈表演，这个很赞。

晚上睡觉时房间里噪音特别大，想用电话联系前台，才发现没有电话。酒店里的饭还可以，味道不错。甜点冰激凌很大一份，足够两个人吃。沙拉和汤吃着还是不习惯

Generally, it is good for accommadation from the point of location. Most staff are nice and the food is also good. But unfortunately there is no service for send to airport and just pick up from airport. And some staff are careless about our request.

雖然舊了點，但員工服務與問題解答不打折！但如果有沒包早餐的選項更好！

I liked all, food, shared room was all beautiful. Personel was so warm blooded.

No complaints about the food, drinks & the service out on the deck area. But the room comfort was bad & unfortunately I didn’t realise the problems till going to bed. The mattress nearly had springs poking through on one side, slept on the other side but it had a huge slump in the middle, aircon was noisy, lot of light spill over at top of curtains, TV really didn’t work & only 3 channels, one ceiling light once hot turned off, cooled down turned on, off on off on etc. Bed side cabinet drawer wouldn’t stay closed, perfect to skin your leg on, sorted that with a bit of tape. Complained next day & they gave me a new room, but ceiling panels had gaps. Mosquitoes a bit of worry but I took a mozzi repellent device with me so that was sorted. The 2nd room’s light coming in over the top of the curtains was even worse. Though I’d have an afternoon nap, needed it but room next door was having tiles ripped up. Around the hotel the toilet bowls needed a good scrub. They chose the wrong person to put in a non renovated room!

Excellent place!

Very nice staff, facilities a little tired, but the best of the 4 hotels all connected together, more active.

Nice

A great starting spot for a Fiji adventure for backpackers, students, budget travelers right on the beach. 10 mins to airport. Not really a great family stop. Think more hostel than hotel. Staff was very nice and helpful though.

Nice customer service and affordable.

Good

check in time was 1 and half hour late, staff was very rude

Sunset suit was spacey and clean

Stayed in the female dorm, every time a new person came, a man stormed into the space unannounced to show new person the space. A woman should be doing that, anyone could be half naked as it’s a female dorm. This happened multiple times.

A few roaches, no soap or shampoo

Good for the price I paid

Great spot, beautiful hotel, great location.

Close to airport, good place to start if your first visit to Fiji. Biggest problem was the loud music late at night and the hotel next door allowed kids to play in their pool all night long. I didn't sleep much because of this, which was too bad, as I came to Fiji to relax. The other places I went to were better because they were quiet. There is no one to control the area at night which was disappointing...