Rooms very dated and only superficially clean. Eg dust in all corners, on skirting, doors etc Unable to confirm bedroom door was locked from inside, access to hotel bedrooms really easy from street Breakfast was nice, location was very good

We always have a good holiday here - it is right next to the sea with a great terrace to sit in the sun and have a drink on.

The hotel is right on the sea front, and our bedroom window had an amazing view over the bay. The staff were very friendly and helpful and the food was lovely and plentiful.

Convenient location right by the seafront with regular bus links to both St Helier's and Gorey.

Great Hotel. Brilliant location. Clean, staff helpful and friendly. Will definitely return

The room was OK, a little bit dated but it did look like it had not been hoovered very well. The carpet edges round the room was dirty and dusty. If you wanted your room to be cleaned, you needed to hang the 'clean the room' hanger on the door handle but there was no hanger in the room. It didn't bother us as we were only staying for 3 nights. The owner and staff were lovely, friendly and attentive. Freshly cooked breakfast was lovely and reasonably priced. The Hotel is located right on the beach, very near to the bus station and habour where we caught the ferry to Guernsey. We had a very pleasant stay.

I enjoyed my stay here. The hotel is very convenient and it is by the beach so I had an incredible view each day I stayed there. The staffs are friendly and helpful. They serve quality food and I enjoyed the fresh oysters the most. My room is spacious for a single room and the bed is very comfortable. It’s very accessible to public transport. This hotel is affordable and has excellent service.

I loved how clean and quiet it was. Jersey is a beautiful and transport accessible island. I will be returning 100%

I want to say good things, but I'm struggling. Friendly staff, lovely breakfast, good location. However, as i entered the room, massive sigh 😮‍💨. Uninspiring, bland, old furniture, kettle had seen better days, tv signal poor, constantly buffering. Bathroom 😕. Disappointed.

character hotel, friendly staff , entertainment at weekend, great sea views

Staff very helpful and polite ,location good close to town, amazing view over the bay from room

Views & proximity to the sea were very good. Excellent personal service with welcoming and attentive staff. Range & presentation of restaurant food was excellent. Should we visit Jersey again we would certainly choose to stay here. Although a short distance from the town centre it was very accessible on foot and by public transport.

The position of the hotel, overlooking the bay was splendid, with a walk along the promenade. Local transport first class, especially with the availability of a range of bus passes to purchase. The room was clean and the beds were comfortable. However there was a lack of easily accessible sockets, and the decor was dated, as well as the bathroom. There was a lift to all floors, and on the first floor there was a lounge, accessible for guests with a fabulous view, but again decor and furniture dated. Breakfasts were excellent, with super service from the friendly courteous staff. The significant negative was the noise from music in the lounge which had been let as a private function.

when we arrived we were given a room on the 4th floor, it was terrible, dirty dusty, draws had hairs in, kettle you would not give to a charity shop, teaspoons dirty, the ceiling light only had one bulb out of three working, the room was horrible, we complained ,and after awhile we were moved to a better room, but told we would have to move on our last day, so we moved again, all in all rooms average but hotel needs a overhaul. that said break fast was good lots of choice, staff you could not fault, they all went above and beyond. the main bug bare was the owner Geoff, he deffinatly needs to go to charm school it seemed everthing was a chore, he had no personality, and let the team down, so dont think we will be going back.

On arrival we were pleasantly surprised to have been upgraded to a sea view room which was just above the outside space of the Dockyard Restaurant. Most of the time it was really peaceful listening to the waves, apart from Saturday night when the place was full of youngsters in a variety of stages of drunkeness and all practising who could shout the loudest untill after midnight. The service was spot on and the breakfast was very nice looking over the bay. The hotel is a litle tired and the bathroom was well in need of updating after a few nights in a Marriot Junior Suite probably an unfair comparison although the same price. It is well situated for walking around St Helier and you wont better it for good service but a lick of paint in the bedrooms and somewhere to put the fridge other than on the dressing table could make it even better. We had a great time and pleased we went.

Very good

Patricia, Roy and all staff were incredible. So helpful and the food was amazing.

The staff are fantastic at this hotel I know the rooms are basic but I knew that before I booked it's in a great location and I had an absolute fabulous time here

Position Dining bar Good bedroom Really enjoyed marina Metro More Carpet shampooing

A 15min walk from the Main Bus station (dont walk through the tunnel but around the wharf and up two flights of stairs or take bus no. 1). Its located by the sea and 5mins from a swimming lido. Room had a coastal view. Good size, clean but a bit dated. Staff were great. Restaurant had the best mussels and we watched the sunset whilst enjoying our meal. Breakfast was good