I booked twin bed room, when I came in the room I just saw a double bed. The staff needed time to change the room for me.

还不错的酒店，离主要汽车站5分钟路程，出行方便，设施、服务等都还不错，早餐也丰富可以，唯一缺点就是没电梯，楼梯搬行李，也没办法老房子改造的。总体很好。

Nice loction,good breakfast !

The place was beautiful, with comfortable spaces. However, there are no elevators and many stairs, making it difficult to carry luggage. The bathroom was neat and had enough space to get in and out, unlike other European places.

o hotel é perfeito, unico problema nao possuir elevador entao foi bem complicado o subir e descer malas grandes, felizmente o rapaz da recepcao nos ajudou na chegada mas foi muito complicado o acesso ao ultimo andar.

Very cute hotel. We booked last min and it’s a great place to have a base to explore the city. Staff is very friendly. They directed me to free parking spaces 10 min walk away which was perfect.

The staff were so helpful. We were not aware the parking area was very small so we did not reserve a space, but managed to get one the next day also we were on the second floor and there is no lift the staff helped us with our bags. The breakfast was okay but not enough fruit and too much cake. There was a kettle but milk would have been nice.

The hotel is a beautiful building with a special feeling to it. The staff is excellent. Lorenzo, one of the receptionists, planned a whole itinerary to visit wineries. I simply mentioned that we were going and he did it all on his own. He was extremely patient and helpful. I will never forget his kindness. The breakfast was very good and the location is excellent.

We thought a great location to explore Siena. Very nice breakfast included with many options. Five minute walk to buses. The front desk was extremely helpful in recommending places to eat. However most importantly they arranged a driver for us to get us to our next destination when I had struggled doing so on our own. Everything worked in room as expected. Be aware that there is no lift.

Perfect location in Siena, with soft, comfortable beds, cool air conditioning, and nice showers. Breakfast was yummy and provided a wonderful beginning to our day! No elevator, so I had to carry bags up several flights of stairs.

Great stay. Beautiful property and the staff are so helpful and friendly. Hotel is on the edge of the historic center and ideally located. We will return!

Appreciated the friendly and accommodating staff:) Breakfast buffet was wonderful. Close to the city centre.

Alla i personalen var så trevliga och måna om att vi hade en bra vistelse. Hotellet ligger väldigt nära centrala sevärdheter och det fanns bra med parkering intill. Frukosten var också helt ok/bra för att vara Italien!

Todo estuvo muy bien habitación limpia

Good location. Useful allergen information at breakfast. No lift so maybe issue if not on low floor if you have mobility issues.

Great location, spacious room, lovely bathroom, full breakfast included and super helpful staff.

Fint rom og bad Deilig ordentlig frokost En wifi løsning som rett og slett ikke fungerte (jeg jobber innen it) Bra beliggenhet

Sehr hilfsbereites und freundliches Personal an der Rezeption (sehr gute Tipps für Restaurants), das Auto konnten wir in der darunterliegenden Garage parken (vorab einen Platz reservieren lassen). Es gibt leider keinen Aufzug, uns wurde beim Gepäcktragen sehr geholfen. Das Zimmer war zweckmäßig eingerichtet, kaum Ablagemöglichkeiten, das Bett bequem. Das Bad mit Schiebetür sehr klein, es sollte dringend mal richtig gereinigt werden, die weiße Bettwäsche und die weißen Handtücher verfleckt. Das Fenster Richtung Stadion, leider laute Musik aus dieser Richtung bis spät abends. Das Frühstück auf süß ausgerichtet mit wenig gesunder Auswahl.

Ubicación inmejorable. Limpieza al 100%. Trato amable de todos. Hospitalidad profesional en todo momento.

The hotel is situated in a nice part of the town near to a supermarket and bus station as well as walking distance to the main areas of town. The hotel is well kept and has good common areas. The room was spacious and clean and the breakfast was excellent.