The hotel is beautiful, tastefully decorated, modern, comfortable and really great amenities. Breakfast is also really good and with many options. The hotel looks like a 5star but the service is not. They are all untrained and unexperienced kids running the hotel. They are friendly and always up to help but their lack of experience and professionalism is hard to swollen sometimes. I believe it justifies the price being charged because the hotel facilities are Amazing and if the service improves it can become one of the very expensive hotels in Ibiza. Location is also great! Lots of things to do around and easy to get anywhere. I won’t say for you not to stay there because we really had a great time, just be prepared for the service not being the best!!