Their service is great an warm. The receptionists gave us wise advices during snowstorm while showing care of us. The location is so convenience which allows us to drive there safely. We will definietly stay in this hotel in our next visit

Nice stay but room was a bit tired and quite old facilities. Tv wasn’t great and no usb etc for charges. Staff lovely, breakfast good and plentiful. Would stay again.

The staff, room and food was great.

Brilliant staff and facilities. Would definitely recommend.

Excellent stay with huge size room, plenty of sockets and all the little things that make the biggest difference. We'll definitely stay again

Value for money, great location. Friendly staff. Also great for families and when travelling with a dog

Whole 2 nights was amazing hotel absolutely fabulous coylsnt fault ot. Staff amazing

Check in guys were very friendly, welcoming and informative as was the lady who welcomed us into breakfast. To be fair every membe🏊

Good breakfast, nice leisure facilities given price and location, good bar and social area

Dåligt tryck i duschen. Svajigt Wifi

Receptionist was very helpful and polite, although the bar and restaurant staff were very slow and carefree. The food was good and the breakfast had an excellent variety. Room was clean. Swimming pool and jacuzzi wasn't too busy. I would stay here again.

Very tired room.

Clean room and bathroom. Comfortable bed. Convenient location

On arrival I was greeted by the receptionist who obviously doesn't usually work Saturday nights Alex. Told me the previous customer he was dealing with was a entitled T*sspot. In front of my young child wasn't the best welcoming. Then he commented on how could anyone stay at Alton towers splash landings was surprising as the room had no air con and always hot. So when I went to my room I was surprised to learn their Aircon didn't work and was unpleasant hot even in October. Beds were too soft and pillows just not what you'd expect from a hotel. Breakfast had items missing and not the best of quality in general. But edible. Decor throughout looked outdated and a fresh lick of paint need but that's being petty the room was clean. The woman on checkout didn't seem like she wanted to be there. But the cleaners seemed happy

Really enjoyed our stay and would use the hotel again

Room lovely and welcoming

Having stayed here many times when attending dog shows i was rather disappointed with the amount of meals that were unavailable on the dinner menu in both mains and desserts.

We have stayed at this hotel a few times before and usually left feeling dissatisfied about something but this visit was probably the best that we have had: check in was efficient, the room was comfortable, bar staff were helpful and breakfast was good. However, we could not understand why, at the bar, bar staff had to write down by hand every item that we purchased.

A convenient stop off on the way to the Lakes . Friendly staff , good value . All adequate for our purpose and would use again.

Great staff