really one of the worst hotels i have ever stayed at. (and I've stayed in hundreds.....). Dirty rooms, rusty and broken bathroom sink... and unhelpful staff. and some staff were actually unfriendly... No room amenities = no coffee , no hair conditioner.... ... and (final straw....) they did not inform us that their lobby was under renovation which meant we had to drag our luggage up and down a steep set of outdoor stairs to their basemnt whete they had set up a temporary reception...

Very nice hotel and good location; the cleaning service is good! Only one problem is the lift availability, always need to wait for long time

Comfortable room. The facilities in underground floor is great. Very near to the Rathaus(Xmas market). A male staff in their restaurant(Rebelli) is disorganised. All in all, we are satisfied during our six nights in this hotel.

房間很小、空調有一點大聲、早餐很貴、服務人員友善，但是走路3分鐘可以到地鐵U2，交通很方便！

excellent location

Perfect location for museums and near to Volkstheater station. Comfortable room and very nice staffs.

地點不錯，要去各主要的景點方便且省時，房間簡單些，但櫃台服務及早餐很好。

Service is good. Staffs are friendly.

Good Location.

Sid schon beim letzten Mal ist alles top. Jedoch war es unfassbar warm dieses Mal im Hotel und auf dem Zimmer. Schlafen mit offenem Fenster ist dann jedoch sehr laut.

Salle de sport non accessible ( j’ai essayé avec ma carte de chambre mais pas possible…). Chambre toute petite pour le tarif pratiqué ( environs 240 euros par nuit pour environs l’équivalent de la surface d’une chambre d’Ibis…peut être une quinzaine de M2…). Nécessité de demander pour que la chambre soit nettoyée et idem pour que le minibar soit rempli… Pas de room service: si vous voulez manger dans la chambre, vous pouvez commander mais il faut descendre pour récupérer votre commmande…c’est pas vraiment ce que j’attends d’un hôtel 4 étoiles…

This was my second stay at the same hotel in Vienna… It was super clean, the staff is always courteous and I love the theming of this hotel. I will definitely keep coming back here if I ever make it to Vienna again.

We have mixed feelings about this 25hour hotel. Some of the pro were quite while some some of the cons were disturbing. Cons: 1. Room Noise - The 7floor rooms are very noisy. They are right below the rooftop bar/disco. Loud bass and drums can keep you away late at night if you choose this floor. 2. Room Condition - Our room had torn wallpaper and a broken kitchen faucet base. Lighting is too dim. Several drapery panels were loose. The room needed to be reconditioned and repaired. 3. Restaurant - The food was average. Service is slow. Pros 1. Location - The location is fantastic for tourist. Local restaurants are great and plentiful. Museums and closely. Public transportation is steps away, safe and easy to use. 2. Staff - The staff was very helpful and friendly and tried to resolve all issues to the best of their ability. 3. Fun - The decor is fun and inventive.

We have mixed feelings about this 25hour hotel. Some of the pro were quite while some some of the cons were disturbing. Cons: 1. Room Noise - The 7floor rooms are very noisy. They are right below the rooftop bar/disco. Loud bass and drums can keep you away late at night if you choose this floor. 2. Room Condition - Our room had torn wallpaper and a broken kitchen faucet base. Lighting is too dim. Several drapery panels were loose. The room needed to be reconditioned and repaired. 3. Restaurant - The food was average. Service is slow. Pros 1. Location - The location is fantastic for tourist. Local restaurants are great and plentiful. Museums and closely. Public transportation is steps away, safe and easy to use. 2. Staff - The staff was very helpful and friendly and tried to resolve all issues to the best of their ability. 3. Fun - The decor is fun and inventive.

The hotel is a glorified dorm. Bad soundproofing. Minimalistic furnishings that are downright cheap.Noisy rooftop bar.Also, I could hear people in the room above stomping for hours. Not even sure what can one do there… but alas. On demand room cleaning. Meaning you have to request that.Not recommended for an extended stay if you like to chill and enjoy the room. That like a place to crash. And bring ear plugs along. Thanks

En pleno centro de Viena. La decoración es singular y tienen mil detalles tanto en la habitación como en el hotel para hacer tu estancia agradable. El minibar es gratis y te lo reponen cuando lo necesitas.

Great hotel, clean and central. Walking distance to museums and cathedrals. Close to restaurants, roof top patio had a great vibe

Everything is as advertised and better. They will be my top choice in the future. Highly recommended.

I wouldn't stay here again. It is evidently to some people's taste, but I found it quite irritating. As soon as we arrived, the lady checking us in said we'd be charged 75 euros "just in case" - whilst it's normal for hotels to take your card details, the way this was expressed made it seem that we were clearly thieves and so our card needed to be charged. The lady also communicated details about breakfast, mini bar etc etc far to quickly to take in - perhaps they can slow down a bit or put it on a piece of paper in the room - but left out important information about wifi, room servicing etc. In terms of the room, I really disliked the fact that the floor was stone but they didn't provide slippers. They also didn't provide a bathrobe or coffee in the room. Instead, they provided a bag for use (because clearly travellers don't have bags with them), access to a soft toy and "free" beers, coke and water. Whilst they sell conditioner in the shop downstairs, they didn't provide it in the bathroom, which is a bit cheap of them and not helpful for guests with long hair. The safe is the tiniest I've come across in a hotel ever. One morning, drilling in reception started at 8.15am and they had an "oh well, it was awful for everyone" approach to it. The whole things strikes me as a failed attempt at uber-trendiness but it's basically style over substance and the hotel's post post post post etc modern "we're all mad here" 90s ad-land thing doesn't compensate for the lack of comfort.

Tolles Hotel