We stayed at three hotels during our recent visit to India and this was our worst stay. The staff was indifferent to my wife being sick. We also needed to change our stay and they said Expedia wouldn’t allow it but when we requested through Expedia, they said the hotel rejected the request. They said there was a doctor around but too busy to actually make it to see my wife. Our hotel room was in a location where the internet didn’t work Room 108. Just too many issues.

No hot water on 1st day. No briefing regards the layout of property hiven

everything was just perfect i will definately come back to this property

Had an amazing time at Taj Cidade de Goa Heritage. the property is amazing and staff are incredible. There was a big food selection around the property. Pool and pool area was clean and also have staff around to assist. There is a private beach located on property that you can walk on and have many water activates to enjoy. our Room was clean and there was also one everyday to clean and provide clean towels. The staff was super fully and helped make the stay very comfortable. Would recommend the resort for families or even a calm couples getaway. was super impressed with my experience. Would defiantly recommend or go again.

Great staff, beach and gardens set this hotel apart from others. Warm and relaxed atmosphere.

Taj Cidade de Goa Heritage offers a stunning beachfront stay with Portuguese-style architecture, excellent service, and great dining. The rooms have beautiful sea views, and the private beach adds to the charm. A perfect mix of luxury and relaxation in Goa.

This is a very clean and nice resort to stay. We stayed there for 4 nights and the hospitality is unbelievable. I wish we could stay longer The beach is right there. They have various restaurants too. It was a very welcoming resort and will stay there again!

The location was perfect. Right on the beach . Except one of the server , everyone were superb

This property always feels at home , the chef Balaji and Front officer Reagan , took good care of us

Typical Portuguese style hotel built 30 years ago. Now a Taj property. Service not upto Taj standard especially Reception staff. Bit slow. Nice ambiance. Rooms are real heritage type n big. Portico u hv to squeeze your self. High tea horrible. At least they gave nice dosa. Cold tea. One small not so exciting bar. Food ok not super. The adjacent property Horizon is supposed to be modern with great view of the sea, The Heritage is closer to sea n few steps away. The beach is black sand . Bit muddy to have a dip. Good enough for a morning or evening walk. Half Taj standard property.

Excellent stay

One of the best experiences of service I have had. The team were very customer focused, knew their specialisms and were able to provide a very memorable stay. Riya and Nikita were stars for the whole stay and helped us with information and any requests we had. Deepak, Nitin, Malick and Thulsi were exceptional in the café/restaurant and always very attentive and served with a smile. Chef Vidhya was another star who even cooked special meals to allow us to taste some of her great food. Dattaram ensured we were looked after throughout our stay. The property has a great vibe and resort feel with lovely open areas and uses fans more than air conditioning, which provides that more traditional experience. The room we had was spacious and had a good view. The high tea is wonderful and has plenty of choices which vary daily. It was hard to fault this hotel and our stay except that we should have stayed longer!

N

Perfect stat at the beach side.

The Taj team was awesome as always. They took care of us like their family member. I would like to specifically mention restaurant managers, chefs, restaurant staffs, Bar tenders for their exceptional service. Awesome team Taj!

Awesome

i recently stayed in a sea facing room which was excellent, almost on sea front.. My booking was with all meals. On check-in i was told to use GRAND SALA venue for breakfast, lunch and dinner., It was difficult to locate this venue almost underground , a big hall with no windows , ventilators and natural light. It had long rows of tables .atmosphere here was very depressing.,.. after the dinner i told them of my bad experience, and only then they told me that i can go to two other restaurants at the property, which they dint tell me on check-in.

Perfect spot to be in Goa

The property was going thru renovation, which we were not aware of till we got there. They did give us good rooms away from the noise but had we known that we would not have paid so much to hear the drill machine going on all day I. The lobby and pool area. Don’t ever eat at their restaurant called Alfama- it is HORRIBLE and overpriced. Also, the staff at the buffet was hit or miss. The last day of checkout was bad experience, the staff member Avdesh was rude and basically refused to serve us. I was shocked. The front desk tried to charge us twice for things that were already paid for- so do check your receipt before leaving the premises. The hotel has a private beach with walk out rooms, which is the only reason we would stay again.

Wonderful property.