櫃檯服務人員友善，早餐簡單齊全且服務人員也很友善，能第一時間提供協助。 附近有間pizza店賣的pizza很好吃

Place was very clean. Staff was great. Breakfast was….OK

Quick checkin (just an ID check and room deposit and I was on may way - perfect) which is paramount to me given all the info provided when we book these days. Room was quiet, AC/heater was very quiet and continuous so no start and stop which drives me crazy. Room was very nice as well.

Room was clean but very dated

all done

Cable TV was not working

The desk clerk was helpful and efficient. The room is spacious. The carpet needs a cleaning but the beds are very comfortable. A great place to stay.

Not much selection for non dairy

Room was in need of a refresh, tired looking, no kleenex in dispenser, didn't feel clean. Tv remote needed new batteries. the room has appeared to have paid for it self a long time ago. Otherwise the overall ambiance of the hotel and the breakfast was great.

Warm up the room before we arrive A different selection of breakfast every day, I was there 4 days Otherwise a wonderful stay

Our room was clean and quiet.

Very clean room and the staff were very courteous.

Great

Break fast was good. 1 dryer wasn't working properl

Stay here each visit to Nanaimo

Front desk was extremely pleasant and helpful making our check in process flawless.

Room was clean and spacious. Staff were very friendly and helpful

Room spacious and clean, staff very accommodative. TV difficult to operate.

It was extremely slow, checking in, but other than that the room was nice. The beds were comfortable. There was nice amenities in the shower. Everything was great. The only thing I could recommend would be updating your pillows as they were very lumpy. Like all 8 of them. I would stay here again.

Excellent facilities