I stayed at 4 different hotels in Bangkok and this hotel is the best. The duty manager upgraded my room to suite. We love all the facilities in the room such as free snacks and additional mineral water when we asked. The outdoor facilities such as pool, jacuzzi, game room, reading room, etc. My daughter really love the game room and the playground. This is the best hotel for family with childrean and we definitelly will stay at this again ifwe come to Bangkok.