We had power outages whole night and they refused to refund my last night.

A lovely and quiet place…great food and people.

El hotel estaba bien atendido por su nivel., Los servicios del hotel tambien muy efectivos, el nivel de la restauracion puede mjeorar mucho, no es a nivel de Moevenpick en Europa. Dejando de parte el tema de comida, el resto funciona super bien. Restaurante Cataplana 2/5 (los buffets son muy frequentados ( Restaurante El Ghezirah 2

Great stay with excellent services in addition to SPA services

Beautiful, relaxing place.

Everything was good, we enjoyed our visit

Worst experience ever

We booked a room with partial Seaview. We were given a room with no Seaview that had recently been renovated. On enquiring at reception, we were told the rooms with partial sea views were available but had not been renovated. This is not told at the time of booking. The noise from the renovations was extremely noisy. Again, not vlear at time of booking. Visited the spa gor a massage and had the constant noise of drilling above my head. It will be lovely when finished - but couldn't recommend yet!

Staff was very friendly

The layout and the style of the building and the grounds

Family friendly but quiet Beautiful sea and at proximity from Cairo Good food and there is something for everyone and taste Furniture is tired and certainly needs freshening up.

Nice staff and views. One side of the place is under construction so not ton many rooms available. Overall, will be back soon

The room was spotless. The food was fantastic. We loved the beach and the beach restaurant. The service was fantastic - every need catered for. It was quiet when we went and there was building work happening in the main building. But generally it was a great visit.

Nice hotel, great food. The staff is amazing.

Best place at elsakhna

Alles war gut.

Demotivated and grumpy staff who procrastinate and act negligently, seemingly to pressure guests into tipping. They lied about fixing my AC after I called them five times. I ended up spending my vacation on a sweaty bed, getting bitten by bugs on every exposed part of my body. This is by far the worst experience I’ve ever had from a hotel that claims to be five stars. I’m a well-traveled guest, and this stay completely failed to meet even basic hospitality standards.

They need the room renovation

The stay was good but the service at the restaurant was horrible did not enjoy it at all

Beautiful scenery of beach & gardens . Great food . Friendly staff . Great show at night .