综合评分和评论 Hilton Garden Inn Clarksville

Expensive, not good breakfast. No coffee in room. No caps to drink water in room.

Location

The girls at the front desk were very nice, even though it felt like the air conditioning was not working in the Lobby. It was hot and humid outside as well as in the Lobby. My room was cool and clean. I felt sorry for all those in the Lobby. The little old man mopping the floors had his entire shirt soaked through. Gotta love the staff that will keep on working regardless of the situation.

The staff waa very friendly, helpful, and informative.

Lots of spaces for parking trailer attached to tow vehicle

Honestly the front desk was chill and bartender was chill but everything was broken. Dirty garbage in our bathroom plus the beds looked like someone was laying in them. Pool closed and zero information about restaurant, or hours etc. not the best and management was informed and did not reach out. For us 125 for zero amenities should be illegal.

Everything was ok

Our shower leaked and handle on the toilet was broken. One of the two queen beds had too small set of sheets and duvet on it. Otherwise it was a nice hotel and clean.

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Very nice lobby. Lots of seating area. Restaurant on site for breakfast bar on site for those who care for that kind of thing. Check in was fast and easy. Housekeeping is only every other day. We had an accident and on one of the beds in one of the rooms and they would not come and change the sheets. They brought clean sheets, but we had to change the bed. The pool access was broken so we always had to have the front desk glass in the pool, the hot tub is broken in the pool area. The rooms were rather dated. Definitely need an upgrade and aesthetics..

Everything was clean, nice location. The pillows were a bit flat and don’t understand why queen beds only have three pillows instead of 4.

We had a drink at the bar. The bartender made me one of the best old fashions that I've ever had. Super friendly also!

Beautiful scence

Very old and outdated. It was clear they didn’t care about cleanliness. Our room felt dirty and dark. We found a total of 3 bugs/spiders IN BOTH BEDS! We took pictures and told the front desk staff the next morning. He wrote my name down but manager never called me back. I called again a week later and was left on hold. Very disappointing, don’t stay here. It’s dirty and they don’t care that it is.

Great hotel

Loved it here!

Well the first room we were sent to was not ready. The ceiling in our bathroom has a large hole. Powered eggs and turkey sausage is not breakfast for me.

Pretty dated overall. Not bad but not great.

During check in they didn’t have rooms clean (this was 6 pm) they “found a room available “ when we went into the room it was as if housekeeping just threw the blanket on the bed and none of the dirty towels were picked up. (After talking to front desk) got switched rooms to one completely different than my booking, no linen on one of beds . For the Hilton “hype” I didn’t have a great experience

Staff was great very respectful and nice