The hotel was in a great spot right by the ocean and super easy to get to. But the service was a letdown. We spent ages trying to find a transact to sit at, and if you wanted a spot by the pool, you had to get up early. We checked in around 3:30 PM, but our room didn’t have any towels. When we called room service, they said they’d bring some over soon. But we ended up waiting until 11 PM to finally get them!