I was terribly disapointed with this hotel- I was really looking forward to staying here, but...the property really let me down. Just so many negatives to list ( and I am NOT generally a complainer!). The room was VERY small and dated, they only had TWIN beds in the room, couldn't get the air con to work, the pool wasn't open, couldn't get a coffee anywhere and the restaurant was closed, I fell in an open sewer grate off the driveway, they jammed the few guests into one small area on the same area of one floor ( so noisy at times ), the entire property was really run down and in need of much work, the room price was VERY high for what you get, the hotel is a LONG was away from coffee, downtown eateries etc. I don't think the manager was very attentative, in fact he walked right in front of me to get through the door as it opened without an "excuse me", "hello" or anything! I would not recommend this hotel for it's price, condition or location.

Enjoyed my stay at this facility. Property is old but for the most part well maintained. My only comment, and I did pass this along to the staff, was the windows were terribly dirty. For a property that boasts its views, the cleanliness of the windows was very disappointing!!

The rooms are clean but very old and small, no fridge. There is a nice fireplace and large sitting area by the bar. The food was amazing, breakfast and dinner.

Everything from start to finish was wonderful! Would definitely stay again in the future

A couple of disappointments upon check in: 1) We rented a cottage that was listed to have 2 double beds + 2 twin beds. We actually had 3 twin beds and 1 double. 2) we were given no ice bucket or complimentary water (pretty common anywhere you go) Our cottage was nice and cozy. The property itself is very nice and offers plenty of options. Great location, close to everything you need. The breakfast was perfect and hats off to our server for breakfast and the bartender, I would give them both 5 stars but the front desk staff more like a 3. We did spend a bit of time trying to chase a mouse out of our cottage in the evening but was not successful, so he's still there somewhere. Overall I should say this stay was not what I would expect for the price I paid and I'm sure it's even more expensive in peak season.

We arrived on Friday afternoon for our Anniversary weekend after driving in from Truro,only to be told there would be no hot water until Monday. We had already booked a 2 night stay and chose to leave after the first night as it was unsanitary at the least.

Unfortunately, the Pines is in need of significant repairs and renovations to modernize this former Nova Scotia landmark. The boiler was undergoing repairs and no hot water was available in the rooms. We did receive an upgrade to a room with Ocean view.The carpets could be shampooed and dents in the moulding as well as flaking paint could be easily repaired. No wi fi was available. Dinner was excellent. Staff were friendly. We would consider returning but we would choose a cottage instead.

Nice room

Great place, awesome staff.

breakfast was awsome , ordered off the menu and was fast and fresh

For the price we paid we were disappointed with the lack of amenities… even finding coffee this morning was an issue. The room was not set up for the four people booked into it. The walls so thin I could hear the person in the next room snoring. Overall it is not worth the hype!

Supper was excellent, restaurant staff were wonderful, front desk were just okay, rooms are very old.

Pretty place but dated

Definitely need to install new shower heads. Terrible, happy to have hot water this time

Nice clean well organized property! First stay for us and it was very enjoyable! We plan to return for sure.......

Excellent staff. Beautiful surroundings

Was attending a training workshop held onsite. Facility/hotel Staff were very friendly & polite. Location was clean and presented well. Room & bed were clean, comfortable. I would visit again.

I’m sorry to say it wasn’t 100% clean there was an expired brochure in one of the drawers and a large pill on the floor other than that I would most definitely book again !!!

The character of the resort is beautiful. The staff were great. The breakfast buffet was AMAZING as were the views

Le personnel était chaleureux, cependant, la chambre a besoin d’être modernisé et il n’avait pas d’eau chaude pour prendre une douche.