酒店离机场45分钟车程，整个酒店安静漂亮，特别大的床，睡起来有些奇怪的感觉，因为太长了，是两张大床连在一起，但总体还舒服，餐饮海鲜餐厅很好吃，泰餐也可以，早餐不错，风景非常漂亮，海水一般，没有沙滩，有礁石，风景如画。

Nice hotel that you will come again. Hong Island is the beautiful place need to see.

这家酒店在甲米我最喜欢 接近完美

管家服务非常好

Everything about the experience was wonderful; the staff were super friendly and the room was truly exceptional. It was heartwarming to see smiles everywhere in the hotel, and the staff were more than ready to serve whenever I asked for assistance. A particular highlight of the trip was the excursion to Koh Hong, which was made even better by the great hospitality provided by your team. Thank you for making my Songkran holiday so memorable. I will definitely visit this place again.

We had an unforgettable and truly magical two-day stay at Phulay Bay. From the moment we made our booking, every interaction—both before arrival and during our time at the hotel—was exceptional. The staff are genuinely warm, attentive, and effortlessly create a welcoming atmosphere; from the second we arrived, we felt completely at home. A special mention must go to Anna, our personal butler, who was outstanding and deserves the highest praise. She went above and beyond to ensure we made the absolute most of our short stay, anticipating our needs with care and thoughtfulness. One of the highlights was the complimentary trip to Hong Island on the resort’s longtail boat—an experience we’ll always remember. The kids were equally delighted with the stunning infinity pool overlooking the islands. Breakfast was nothing short of extraordinary, offering an impressive variety of unique and delicious options. Standout dishes included the blue crab omelette and the local lobster omelette—both absolutely superb. The Thai restaurant Sri Tang is equally exceptional, with ingredients sourced locally or grown on-site, resulting in vibrant, authentic flavours that truly impressed us. We also had the pleasure of meeting Paul, the Food & Beverage Manager, at the hotel’s cocktail party. His passion and enthusiasm for the cuisine were infectious and the dining experience at Sri Tang certainly lived up to his description. We were genuinely disappointed to be leaving so soon and will return!

All excellent. Incredible service

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Above all - the staff were truly amazing! Delicious food, high level amenities, spacious room, wonderful activities. Everything is kept at the highest standards.

Todo fue excelente

Extremely nice hotel in a stunning location. the bar & dining options were all excellent and the room was fantastic & right on the beach. I couldn't fault it & wouldn't hesitate to recommend.

Balayı için gitmiştik özellikle de belirttik. 0 privacy olan bir oda verdiler hemen yanımız başka bir odaydı çocuk gürültüsünden sürekli yüksek sesten duramadık bile. Ses yalıtımı sıfırdı. Odamız her yerden gözüküyordu perdeleri kapatmadan yatağa bile yatamıyorduk hiç memnun kalmadık butler çok çok kötüydü personel doğru düzgün ingilizce bilmiyordu

C'est l'un des plus beaux hôtels dans lequel.je n'ai jamais séjourné. Un vrai palace, avec un service irréprochable, une gentillesse rare, du jardinier jusqu'au butler assigné à la chambre. Des petits détails qui font toute la différence, petites attentions tous les jours, dans la chambre comme en dehors, rarement aussi satisfait d'un hôtel, pour en avoir visité un certain nombre en 30 ans de voyage, celui là je le mets sur le podium des meilleurs. Nous reviendrons. Merci encore à tout le staff, et au manageur pour cette organisation et ce niveau de service.

The world’s best hotel and best service team. They truly define what uber luxury service and genuine care means. We have been returning annually to this and only this hotel for the past 11 years and will continue to do so for as long as possible. They have always treated us as welcomed family members and have never spared any thing less than the best and most perfect for us. Food quality and taste are amazing, property perfect and comfortable. Everything is dreamy and amazing!

Absolutely gorgeous and amazing stay at Phulay Bay. The grounds, the design, the spacious rooms (with amazing bathroom suites) are all amazing, but it's the service that puts it over the top. Our personal butler, Khun Aea, tended to our every need before we even asked, and took such good care of us. Every single member of the staff goes out of their way to give the guests a perfect stay.

Wow what can I say. First 5 star hotel, as noted with different reviews/stories, we did have a personal butler who helped arrange activities, dining, etc. made the experience so much easier. Of course, the staff was wonderful. Food was exceptional. No beach on property but still very luxurious and resort like. Finally, informed the hotel of our honeymoon stay and got a room upgrade and some other perks. Overall, 10/10, highly recommend this place!

Wow! Probably the best service of any hotel I’ve stayed at. Angela, our butler, was extremely attentive and the other staff we met in the resort were very helpful and friendly (special call out for Lif). Rooms were spacious and beautiful, which great ocean views. Restaurants had great food. Would highly recommend a stay here.

Best service ever

Fantastisk sted

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