综合评分和评论 Lemon Tree Hotel, Aurangabad

Lemon Tree is a great name, however when I entered the property, I was welcomed by dust all over and darkness. Hardly any staff to help. Overall state of the Hotel, was terrible and totally disappointed me. I raised my concern with the manager and he did his best to address the concerns. And property was cleaned and dust removed and we were given a good service I still feel that the hotel need lots of love and care as well as some investment to make it a better hotel. It has lot of potential and proper management can make the hotel shine.

On Expedia, the property looked lovely, which it was. The pool looked rather enticing, which was the main reason for booking there; however when we came to check in, we were told that the pool was out of use until 10April so we had he had to cancel our booking unfortunately. We were quite disappointed.

Staff was friendly and helpful. The hotel was clean and has a really good restaurant.

Excellent

Decent hotel. Good staff and service. Decent food.

Very nice and comfortable hotel, with particularly helpful staff. Krushna went out of his way to move us to a better, upstairs, room when the room we were first given turned out to have some smoke odors and also too little privacy from the garden outside. Btw, the executive rooms upstairs have the same pool and garden views as the rooms downstairs, with the added attraction of a balcony. Huge, clean, largely unused, pool. The food is not very special, but is clean, varied and plentiful. Again, very nice restaurant staff. The hotel arranged very good cars and drivers for us to visit Ajantha and Ellora.

Lemon tree in Delhi was nice experience, so I booked. First and last time. Property is old, AC didn’t work properly. In their spa some cheap cosmetics were used so I got reaction on my skin. Breakfasts was bad, thanks god for papaya season, I got something to eat. Not a good experience for me.

We really enjoyed staying in this hotel. The rooms and facilities were really nice as well as clean. All of the staff were really friendly, lovely and helpful. They were quick to respond to any issue we had. One of which was the fact that the bedrooms didn't have a mirror near to a plug socket. Maybe not used to western women staying. However they quickly found us a mirror for each bedroom. When we seemed to have a problem with the air con late at night, again someone was quick to come and help us. The cleaners used to leave us sculptures made from towels. The porter on realising that one of our rooms had a double bed and the other one had a connecting door, was ahead of us in asking reception to switch the room so that we were in adjoining rooms with twin beds. The restaurant food was very tasty. However the idea of using a QR code to scan a lengthy menu is painful. The list is so long and there is no quick way to jump up or down the list without a lot of scrolling. That really needs re-thinking. Either create a paper menu or improve the website.

Very nice swimming pool with waterfall.

This hotel is not for senior people No shower in bathrooms Dip tub it is very hard to go on to tub Beds are very low so it is very difficult to get up

We wanted a hotel to which we could happily retreat each evening after spending the days exploring the area's amazing history and sights. We couldn't have chosen better than Lemon Tree Resort. Although it's beside the main road and only 10 minutes' drive from the airport, they've created a quiet oasis centred around a beautiful pool. The rooms are large, modern and immaculate with, importantly, a quality bed. The bathroom has a walk-in shower and fluffy towels. The communal areas have homely touches to make the space feel relaxing. The buffet breakfast was standard Indian fare in a nice room overlooking the pool. The only (very small) criticism I'd lay is that all meals are taken indoors, while the adjacent beautiful pool area, ideal for al fresco dining, lays under-used.

Quiet and comfortable.

Well appointed clean room , with a nice choice of teas a few pouches of coffee would make it even better , 👌👌 hot water shower , it was quite peaceful , very convenient distance to airport , nice restuarant , pleasant ambiance , good front desk staff and very courteous security staff at gate and entrance . Thank you

Overall property is good, nice quiet location and very convenient. Only cleanliness is the issue, when we arrived bed sheets, bed spreads were in really bad condition, it had stains on it. We had to get everything changed.

The property is not a 4 star, it’s a 3 star. There was mildew in the tiles. Toilet, and sink. The phone located in the bathroom was disgusting directly. The staff in cafe was friendly and helpful! We received an upgrade but if after receiving an upgrade this is how the room was, then I wonder how a normal room would be, the hotel is centrally located though!

Stay was good

Room and facilities excellent; fine pool and pleasing setting. My criticism: food in the restaurant quite poor.

The hotel looks a bit shabby and old; however, once i side the space is iodated and our suite was clean and comfortable. Bed was very nice. Food, good, both the breakfast buffet and items ordered from room service. I have two main issues. The staff was very unfriendly. They tried to put me in a small room with twin beds when i reserved and paid for an executive king suite. Not even an “oops, sorry” just moved me to the king suite. The main thing to be careful of is that they add an 18% service charge to nearly everything. If you lay for dinner buffet and serve yourself, including pouring your own wine, there is still an 18% service charge. In other words, even with no table service, the charge is still there. Thur know its wrong, also, because if you read the fine print they tell you the charge isn't mandatory. I like to tip, and well. I do not like to be tricked into tipping for every little thing. Even at checkout, paying my final incidentals bill, there was a service charge. When i asked why, i was told it was a charge for my “package”, whatever that is. Just be careful and dont hesitate to tell them you want the charge removed so you can decide your own tip.

Great swimming pool, very comfortable hotel, excellent breakfast buffet

Started off well with staff very obliging then went South from there as we couldn't get a simple tea order to our room. There is no fresh milk in the room which we requested, eventually ordering the tea with the milk. The milk arrived after an hour with no tea, just the bill.