员工友善。酒店、房间和浴室都非常干净。地理位置优越，靠近札幌火车站。

离各处都很近……而且很容易找到餐厅。

很棒的酒店……去札幌各处都很方便

我们非常享受这次住宿，餐食很棒，自助早餐种类丰富，五星级！而且酒店离札幌站也很近，只有10米，非常方便。

2024年12月在皇冠酒店。2025年12月再次在皇冠酒店，一切都很好。

北海道真棒！感谢你们的服务。位置很好，房间也很干净，只是房间对情侣来说有点小。谢谢！

位置距离车站不太近，酒店内有一些餐厅和便利店。接待楼层设有微波炉和冷热水分配器。房间不算小，厕所也不拥挤，但是隔音不太好，能听到隔壁的笑声和电视声。工作人员热情、有礼貌

非常适合与家人入住。酒店房间宽敞，不像日本其他酒店那样空间狭小。床很舒服，浴室也很大，每天都有新的设施。工作人员非常友好，会说英语。即使我们刚从大堂的电梯出来，他们也会热情地迎接我们。酒店位置非常靠近札幌站，步行10分钟即可到达。一楼有两家便利店。我和家人一起住在这里，非常满意。

The location is superb as it is in the center of the city and a 5-10 minute walk from the train station (depending on luggage and weather conditions). The hotel is very businesslike, and the staff are very professional and courteous and do their very best to cater to the high volume of travelers that frequent this location. Bear in mind that the rooms are VERY tight. They fit a lot into the rooms, beds, TV, desk, bathroom, but there's not much for anything else. My wife and I could barely fit our 3 suitcases into the room and we had to constantly jump over them to get around the room.

Got the mountain view. It didn't disappoint.

Finally find this hotel on center of Sapporo, the staffs really smart and warm. My room’s on the 20th floor so I got city view with white snow everything..cool. Also the hotel has fitness facility that I want it. Wish I’ll be back again next year!

Awesome Trip with ANA Crowne Plaza Sapporo

Good amenities with such a good service and nice location.

ที่พักสะอาดมาก ใหญ่ ราคาไม่แพง บริการดี เดินทางสะดวกมากๆ แนะนำให้พัก

The room was good. Bathroom is perfect plus the complimentary Sleep Experience package although they ran out my requested pillow. Breakfast variety is so-so. I wish they have more sweets. My suggestion if you are in hurry be sure to queue rigt at 6 AM if you don't want wait in line.

Smiling staff was a real pleasure. Very clean room, best location.

Nice hotel located near convenience stores and JR. English speaking friendly receptionist. Overall, had a great experience in Sapporo.