The staff was very friendly and willing to help out. The room was clean and had an excellent view. I would highly recommend this place

Hotel Eden一家有悠久歷史的酒店,仍跟上時代的腳步,飯店以四星級提供服務,在早餐內容和房間設施就是四星的等級。 如果不考慮五星級酒店的房價收費,却只是四星的品質,著實令人覺得住這家旅館有不值得的感覺。

very friendly staff and offer pick up from the train station.

We absolutely loved our stay at Hotel Eden! It is a beautiful property, amazing views and the perfect couples retreat! We arrived a little early by train (we took the Golden Pass train from Montreux which was also a highlight) and so we enjoyed the spa and a private pool until our room was ready. The deluxe room was spacious with gorgeous views and very comfortable! The breakfasts were lovely and we really enjoyed evening cocktails on the patio if the restaurant. Speiz is a great little town as well. We were not traveling with our children although they would have loved the town too! We will absolutely return!

Very Helpful Staff. Pool and Spa are very nice. Views are amazing.

Great location! Great staff! Amazing spa and breakfast was delicious!

Excellent!

Wonderful place! Amazing staff

Great hotel. Wonderful view from the balcony.

Das Hotel ist an einer hervorragende Lage mit Blick auf die Spiezerbucht. Zimmer sind hell, komfortabel und haben alles, was das Herz begehrt. Das Personal ist sehr kundenorientiert. Frühstück reichlich und sehr schön präsentiert. Wir kommen wieder!

Splendid terrace for dinner and drinks. Rooms are clean with AC, staff are very nice

Great location. Friendly and helpful staff. Great restaurant with a wonderful balcony

Clean, close to ferry and train, really good breakfast buffet, helpful staff, beautiful small town.

Spacious room. Very nice water spa free to hotel guests. Stunning view from the balcony. Friendly and helpful staff. Overall very pleasant stay.

Hotel was lovely and wellness centre beautiful. We had a really angry man (the manager I think) serve us at breakfast and he was really rude and ignored us when we would try to get his attention to order something. After about 20 minutes we finally got another girls attention and she then got our order wrong and the man blamed us and was not nice about their mistake.

Overall a nice stay in a lovely room with air conditioning and a beautiful view. Despite the large book of information provided on the desk, however, a proper explanation of how to function the room was lacking. There were switches for lights, curtains, and AC, but poorly labeled and difficult to understand what controlled what. Additionally, food options at both the hotel and in the area were lacking. We tried to call for room service one night and were told that it was too busy and to come downstairs to order. We proceeded downstairs where it was unclear where to go as no one was at reception. Eventually we decided to just sit in the bar area and order food where we were told the kitchen was closing in 20 minutes, despite having called down an hour and a half prior. They did provide transportation to the train station when we checked out, which was appreciated. This hotel seems best suited for those who eat and go to bed early. Overall it was nice, but will probably stay in a livelier area next time.

We so enjoyed our stay at Hotel Eden! There were countless “surprise and delight” moments from staff encounters, services we didn’t expect and the grounds that offered an enchanting setting for our vacation. 10/10 would highly recommend!

Beautiful Facility. Can only recommend it. Food is awesome.

Wonderful property! Great views of lake Thun. Helpful, friendly and bilingual staff (I speak English). Superior double room was fantastic! Large, clean, modern, great balcony with great view. Spa was ridiculously nice and included (save massages)! Underground parking included too if you are touring, which we were. Probably my favorite stay ever, anywhere to be honest and my teen and young adult children felt the same which is not always easy. Worth the price and short walking distance to boat station too if you are headed to St. Beatus or cruising.

Amazing views and great staff