The room is huge and real clean with the friendly staff

There was a strange smell from the bathroom. And a littlebot noisy as it is located near Lima Street.

飯店很貼心的等到我們至夜間入住，還事先用電暖氣幫我們暖房，非常舒適的貼心服務

距離puno最熱鬧的街區走3分鐘就可以抵達，飯店員工態度良好，給了我們一些餐廳和旅遊行程的建議。房間很舒適，床很大很好睡，熱水也很熱，但後面好像有夜店的樣子，星期六晚上音樂放得很大聲，而且持續到深夜，尤其在浴室裡聽得特別清楚。

Everything is good, and the staff is very helpful. However, the night club near did annoy us during our three-night stay.

perfect servise friendly stuff

櫃台人員很親切，服務很好，還可以免費列印和影印。 房間空間寬敞、清潔舒適、king size雙人床，還有開床服務送兩顆巧克力，每天兩瓶礦泉水免費，冰箱裡的兩瓶coca cola、兩瓶inka cola和兩瓶啤酒都是免費的。 附近就是觀光區，餐廳、旅行社走幾步路就到了，相當便利。 早餐相當豐盛。

Good

Nice hotel, staff are friendly and helpful, the staff helped us arrange day tour and bus tickets to la paz. They put two chocolates at the bed which is really heartful. Also, we thought we might have left behind a camera in the hotel. Hence send a email to the hotel and the Operations Manager Ivan Saettone responsed promptly, though they can't find it, it is highly appreciated. One draw back is the disco / bad downstairs have loud music throughout the night, which is annoying

Very impressed with the hotel. Great location, minutes away from the main square and a lot of business/restaurant around. The room is very clean. It has all the necessary equipment, particularly a space heater, which is very necessary for the cold night. The people work there are super friendly and helpful. I bought some food back to the hotel. They lended me some bowls for eating the food. I had to leave in the morning to catch a bus. They know I won’t have time to eat breakfast, so they prepared me a boxed lunch. I would definitely say the service here is better than majority of hotels I have been to.

Hôtel très bien, bien situé, propre et central. Idéal pour un passage à Puno

El hotel tiene una excelente ubicación, cerca de tiendas y restaurantes, y está a pocos pasos de la plaza principal de Puno. El personal fue atento y servicial, tanto a la llegada como a la salida. La habitación era cómoda, con una cama excelente, y la ducha estaba muy bien. El desayuno también fue muy bueno

Szuper segítőkész személyzet. Csak így tovább!

Location is great and staff were very helpful.

Extremely friendly and helpful staff. Clean and comfortable room and within walking distance of everything. Would definitely recommend this hotel

Lovely staff and a great room

La chambre était très bien très propres, mais ce qui a le plus retenu mon attention, c'est la gentillesse du personnel, je suis arrivé avec une voiture et comme il n'y avait pas de stationnement un gentil messieurs et venu avec moi dans ma voiture pour me montrer ou me stationner.. il avait un parapluie pour le retour a l'hôtel a pied, le resto très bien aussi

Amazing hotel, great location, very clean, we have hot water and heat! So great full with the staff. We will definitely return.

Un grand merci pour votre accueil et votre gentillesse. Tout le personnel est vraiment formidable. Encore merci pour le jus d’orange à mon départ. Bonne continuation à vous.

Clean room, staff, location