Check in time located in the cafe, time is limited, except inform hotel by phone. Provide free wifi. Breakfast included. No hairdryer in the room. No lift, you have to lift luggage by yourself to the second floor. Double bed for singe for single room, large for one person.

Rather gloomy and grim entrance the overall condition is quite poor and below standard expected by most business travellers . Whilst these apartments are cheaper than others in the city centre location - the condition is quite poor and I think these apartments offer poor value to anyone other than those on an extreme budget prepared to rough it - a previous reviewer talked about bedbugs which scares the hell out of me - anyway I shall not be returning there and I am critical of hotels.com for including this property in their listings.

This stay was for an annual symposium at Saïd Business School, University of Oxford.

Good value in excellent location, close to station and my work.

AVOID: BED BUGS The accommodation was riddled with bed bugs. We only discovered this late in to the night and 6 weeks later we are still dealing with bed bugs in our home. The hotel has not responded to any of our messages or offered any compensation for this.

The room and bathroom were clean and fine, but there was no window to open, just three very small glass slats that only tilted 1cm. It was way too hot, when it was only 19deg C outside. We managed to catch house keeping and getting an electric fan, but it was still crazy warm. The beds were super comfy. Loads of tea and coffee and big TV. In the winter it'd be brilliant. Easy access with codes, no keys or cards to worry about.

All we required was a bed for the night. Room 19 at the front. We were very happy with the room and bathroom was spacious and clean. Saturday nights will be noisy as you are in the town centre and young people will enjoy themselves and shout ln the way home. It is disconcerting that there is no staff and all locks are digital. Dont delete the text! I did try the contact numbers in the days before my visit a never received an answer. Overall happy to return as close to the railway station and main shopping area. It would be nkce to be able to leave the luggage somewhere safe for a few hours.

The hotel was easy to find and a stones throw from public transport. The room was spacious and the bed was comfortable. The room had an electronic code pad, with a long number, and auto locking mechanism.

Very clean room, good location. Very helpful and polite housekeeper. Needs painting.

Nice convenient place in town centre. Condition is OK and toilette is quite small. There is a common kitchen that gives an unpleasant smell to the common areas. It doesn't give a sense of security given the way keys are delivered that for sure could be improved

Very helpful staff with good advanced advice about how to find the key.

This is what it says it is; a room. There was an en-suite shower & toilet and a tea/coffee maker. The space was very small (the bedding had to be tucked out of the way to completely close the door) and the available floor space not occupied by the bed was not much more than 15 square feet. It was fairly hard to find. The entrance is squeezed in next to a coffee shop, but extremely convenient for the station and basically all of central Reading. It was spotlessly clean

Terrible stay - from the start to finish! SHOULD NEVER BE ON HOTELS.COM!! - difficult to find. - needed to wait for one of 'flat mates' to bring card - nasty smell of curry. - room extremely small. - loud noises through the night. Wish I read more reviews or looked at photos. Carpark £25 for night. No parking to drop the bag off.

Excellent, and very close to the station.

Best value for money hotel in central Reading. Essential, but newly renovated, clean and practical. Very close to station and all destinations in central Reading. there is no reception: the process to get the keys is well managed, but just be aware there is no reception. Breakfast is served at the cafe below and is fresh and good quality.

Clear instruction on how to access and check out. Very convenient, everything I needed was in the room

Signage limited. Please in future in email directions mention more accurate location details. Thanks

The location is superb. It is self checkin through a pin unlocked box so no fuss around that. It's tidy and clean. The rooms are very small and I could hear the TV from the room next to mine. It wasn't anything special for the money.

The room was too small for two people, only one set of towels and a small quilt. Otherwise very clean and excellent breakfast

Great location, clean and simple