Helpful staff and good location

Room, very clean. Staff unobtrusive, polite, friendly.

Room was a decent size and clean staff was friendly and helpful

Staff were extremely helpful and friendly. Room was clean and well equipped.

This was an attempt to put a modern air bnb approach to an old hotel industry. Reception was manned only when you called, entry was by digital number pads and the rooms were quiet. Centrally located and walking distance to the seafront. Will definitively use again.

The stay was very good. The room was nice. I like the fact there are codes on the doors rather than having to worry about a key. Only minor issue is that the WiFi didn’t work.

King size bed was 2 old singles pushed together with a wafer thin double quilt which was smaller than the bed. Old flat pillows. Room was freezing cold. No towels. Cold showers with mould all over the tile grout. Won’t book again

terribile

Der var kun ét badehåndklæde til tre personer, og sovesofaen, som skulle fungere som ekstra seng, var alt for kort (ca. 150cm) og uegnet som soveplads – en metalstang løb tværs gennem midten. Badeværelset havde synlig skimmelsvamp, afløbet var tilstoppet med sorte hår, og vi fandt gentagne gange hår i sengene. Det mest chokerende var dog brugte underbukser, en sok under sovesofaen og en brun plet i sengen. Det er helt uacceptabelt og viser tydeligt, at værelset ikke var ordentligt rengjort. Jeg kan på ingen måde anbefale dette hotel.

Das Hotel ist renovierungsbedürftig. Wir hatten Schimmel im Bad, dreckige und kaputte Fensterläden, fleckige Bettwäsche.... Ich würde das Hotel nicht empfehlen. Wir haben dort nicht übernachtet und sind sofort abgereist! Hier hätten wir mit zwei Kindern nicht eine Nacht verbringen wollen. Der Besitzer war aber sehr freundlich und bemüht. Da unsere Buchung nicht stornierbar war, konnten wir uns mit dem Besitzer und Expedia auf eine 50% Rückerstattung der Kosten einigen.

Self check in, when we arrived the main door had a code which we had not been given so i called the number, the gentleman come and opened the door and said checkin is not till 2, my email states 12. He said the room was not ready and come back at 2, gave us the code for the front door and room. When we arrived nothing was said about the resturant or comunal area both had codes so couldnt access them, and wasnt told about breakfast times. No towels in the room. On the second day we discovered the door was not locking, we reported this aswell as not haveing any towels the door lock was fixed within a few hours but still no towels Room smelt of damp, shower area not clean( mold limescale) and push button on tiolet was broken but working

The hotel was under new management and was not being run well. The two young men were trying their best but obviously they had no guidance as to how to run it. There were no towels available until our second day when they gave the two of us one bath towel between us. The breakfast was also not up to standard, especially since the website was still the old owners one and showed delicious, well presented food. This hotel should not still be showing an AA 4 star grading as this is totally misleading. I complained to Expedia on Monday morning but haven’t heard back from you as yet.

We enjoyed our stay. Staff were exceptional and couldn’t be more obliging and helpful. We were even able to grab a shower before we left for the long journey home. 5 stars!

Ich hätte von 4 Sternen Hôtel mehr erwartet. Insgesamt war gut 👍

Problems with a parking space. Misunderstanding of the system with breakfast. There is no drinking water in the room. If any drink is left cold in the evening, it will be hot in the morning. The lack of a refrigerator, and the heat, are definitely tests. The room is hot, there is a poorly working fan. The shower cabin is not complete. Of the 2 doors, there is only one. Switch water and shower modes, periodically fail. On the positive side: cleanliness and order, cleaning in the rooms. Coffee is very tasty in the room.

Booked a superior triple room which should have had a separate sofa bed and partial sea view, was given a standard double room with a view of the theatre inland. The bathroom is so tiny you cannot comfortably dry yourself after showering without leaving the bathroom. Stayed two nights, no clean towels after first night, quilt had a urine stain, blinds dirty. We regularly visit Eastbourne, first and last stay here

Everything in the room was very old and not very clean. The towels had holes in them. The bathroom and shower were very narrow and difficult to move around in for two petite women. The shower pressure was very low, the toilet was poorly designed and set up. There was noone at reception whenever we were at the property. One of the windows could not be opened, which made our top level room very hot and stuffy! It was not a 4 star experience as labeled in Expedia.

I stayed at the Mowbray to see the Sussex Coast and Kent. The hotel proved to be a great choice. My room was very spacious, clean and comfortable. I had an easy walk to Eastbourne’s board walk, great local places to eat and a nice building btw.

Good

Breakfast was Superb Kitchen Staff were very accommodating.