综合评分和评论 Hotel Rapallo

從火車站走來要10分鐘以上,沿途行人道小又是石板路不太好推行李箱,旁邊是一個大公園,有免費下午茶東西不錯吃算很有誠意,早餐也算精緻雖然種類不多,早餐提供到10點,位置不多,以至於9點多去有時客滿要等一下,浴室淋浴間的們大概是飯店的大缺點,門很難使用,洗完澡地板都濕一片!

在欧洲来说，住宿环境算好的了。简洁时尚，住起来舒服。早餐很美味。地段离火车站有的距离，大约要走15分钟。但只有找对方向，一条路一直往前走就可以到酒店。而且佛罗伦萨其实很小，想要去哪里，走路就可到。所以住在这里，出行还是方便的

这是一个很干净、新的酒店，早餐很丰富，环境很好，离火车站走路大约7分钟（不带行李），服务很好。

房間很舒適清潔，早餐豐富，飯店週邊有公園夜晚很安靜，缺點是位置較遠，距離佛羅倫斯SMN火車站拖著行李步行需將近15分鐘，距離主要觀光地區步行約十分鐘。

入住第一晚，30多度，房間完全沒有空調，溫度明顯比走廊熱很多，但因為晚上9點多才check in ，就忍一晚。第二晚向職員反應，職員堅稱電腦顯示房間空調沒問題，不斷要我們等，等了超過一小時，在我們堅持下，才願意到房間察看，說聽到有出風，並穿著鞋站在椅子上說出風位有冷氣（對，只限出風位，但整個房間是熱熱的），更說等一下就會涼等。。我們再三堅持下，才答應要我們多觀察30分鐘，半小時後仍沒有空調，才替我們更換房間。其實當時已快晚上12點，不能梳洗，一直乾等。。 另外酒店外的公園人流比較雜，夜歸時要小心。

這家飯店的服務人員，從餐廳、接待到客房服務的人都非常好。房間大小剛好，設備齊全且乾淨。另外，從下午ㄧ點開始有提供下午茶，對自助旅行想省下餐費的人來說，實在很貼心。離火車站步行約20分鐘路程，離中央市場約7分鐘。非常推薦這間旅館。

a bit far from the train station

In the proximity to train station, just few minutes walk

We love the coziness off the hotel and the staff and the owner were great help.

This hotel was fantastic. Service was excellent. Room was clean. Breakfast included was phenomenal. Walking distance to everything I wanted to do.

Super hotel and friendly and helpful staff

Um hotel muito bom. Limpeza impecável; café da manhã completo; funcionários gentis e competentes.

Our experience at this hotel in Florence was deeply disappointing and far from what you'd expect of a supposed four-star establishment. The hotel is located in a very bad neighborhood—so much so that they lock the front doors after 10 p.m. for security. The building itself is extremely old and clearly neglected, with visible signs that it desperately needs repainting or perhaps even structural repairs. The dining room was shockingly small, unable to accommodate all guests at once. We were asked to schedule our breakfast time and given only a half-hour window to eat and leave. Because of the cramped layout and the lack of a proper barrier between the entrance and the dining area, flies were everywhere—making it impossible to eat anything that wasn’t completely covered. The rooms were equally underwhelming. On the first night, we were given such a tiny room that we couldn’t even fit our two suitcases. After complaining, we were moved to a slightly better room, but even that lacked proper ventilation. The shower was a safety hazard: the water temperature fluctuated wildly, suddenly turning scalding hot or ice cold. My boyfriend even burned his skin due to this issue. Frankly, there is nothing remotely four-star about this hotel—except the staff. The employees were kind, professional, and went above and beyond to try and make our stay more comfortable. Unfortunately, their efforts were no match for the hotel's many serious flaws. We give this hotel 2 star, just because of staff.

Best service ever! They went above and beyond. A true boutique hotel.

Staff were very attentive and rooms were very clean and comfortable. Only a short walk to city centre. Excellent value.

My husband and I absolutely loved this hotel. Lovely, clean, quiet and in a great location. We would definitely stay here again. The staff were the kindest people and truly engaged with you. Multilingual and worldly. Thank you all and hope to see you again! Ciao benvenuto!

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Great property! We appreciated how clean the facilities were and how amazingly attentive the staff was to our every need.

Very nice hotel and the service was superior.