I am very happy to stay in your hotel

Easy check in, 2 car parks for easy parking of my van, nice and quiet location,staff very helpful,food in bar good and reasonably priced,

Lovely place to stay. Was quite noisy late at night as there were functions on

The accommodation is tired and needs updating. The rooms are very basic and were not very clean. The bathroom needs to be completely refurbished. The staff were helpful and pleasant but overall not a pleasant stay and would not recommend staying there

Room was spacious and clean, and everything worked as it should (TV, kettle, shower, etc...) Breakfast was also good value, with both hot and cold food included

Would love to give this hotel 5 starts but can’t The staff are great The room is very dated and basics mismatch of Furniture not the cleanest in the world Beds are uncomfortable. But saying that it’s cheap for the area and if you after a quiet nice sleep it’s fine Would definitely stay again

Great was very clear no issues with stray

Room could've been a little cleaner. The member of staff on reception was so lovely. I requester for rooms to be ready earlier and they were. Very grateful for this.

So after reading comments from others, good and bad, I believe this hotel has a two tier room system. The front looks good and is ground level. The back is seedy and it seems they haven't made any attempts to do even small things to make up for the dated rooms. The restaurant was good, staff were great. Room was not clean but at least the sheets were, which was appreciated. It looked like the floor had been mopped without vacuuming, small pebbles, what may or may not have been a toenail etc. Something on toilet seat and wall . Garbage can with very rusty pedal, mat inside door was very nasty looking. No windows to open, NO END TABLES. Hand soap close to empty.

It was a great experience to stay in Park mountain hotel with family. Rooms were very well maintained and clean, location was really good no noise and staff was really friendly. Highly recommended

Tv in the room was set up for alarm every 30 minutes from 22:00pm. Leaking toilet, damaged tiles in bathroom, torn sheets. The rooms definitely need a refresher.

We had a wonderful stay. Very peaceful and beautiful surroundings. Great food served by friendly and helpful staff. We would recommend you stay here !!!

Property is old , event centre great but rooms need updating.

I will start with a positive! Staff friendly and accommodating. That is the only positive I have to say about this hotel. Rooms leave a lot to be desired, very run down and would benefit from a good clean. We moved rooms 3 times before we made the decision to stay - wish I had stuck with my gut and left straight away. Restaurant and bar area needs a good clean just as much as rooms. I can safely say I won’t be back and certainly would not recommend this place.

The room was spotless and the bed was comfortable but the blinds didn't work. The TV didn't seem to work either.

Easy check in and nice big room

The room appeared quite freshly refurbished. The bathroom had quite a lot of mould in and around shower. It needed a good scrub and it would have been fine. Staff were friendly and courteous. Bar staff worked hard at a very busy party.

11pm late check in staff left a key in a safe which was great but when we got to the room the door was actually ajar which is worrying when the rooms are accessed from outside and the car park is a car charging area with random people turning up all night. On the face of it clean and modern but very quickly you ca see the neglect. Bathroom very mouldy, broken internal window pane with sharp glass uncovered. The room was a first floor room accessed from a walkway to all the first floor rooms and yet the bathroom window is a velux window at head height without a blind or any coverage, so yes, people can genuinely see you in the shower. TV is turned on by one of 8 unmarked light switches in between the beds with no marking. Holes in the wall where fixtures used to be. Relatively low price point but not low enough that you’d expect this level of neglect. Positive that dogs are allowed but £15 charge despite all the flooring being laminate anyway so no extra cleaning required in my opinion. Also manky cigarette bin directly outside the door.

The room was spacious and clean, no odours. Staff were overall very courteous and pleasant. Parking was straightforward and access to room was on same level.

Room clean, restaurants clean, rooms need a little refurb as a little tired but beds very comfortable. Staff in all areas very helpful and friendly.