The reception staff is unfriendly, and one of them, who was on duty yesterday evening, was not only rude but also lied regarding parking. He claimed that it was not allowed to park in front of the hotel even with a disabled parking permit. However, just 10 minutes later, a Carabinieri patrol confirmed upon our inquiry that parking there is indeed allowed.
On the last day of our stay, we were told that the pool could only be used until 10:00 a.m., although at check-in we were promised something different. It really feels like they are just lying to guests!