Great location, but disappointing breakfast service The hotel’s location is excellent and perfect for exploring the city. The room, as is common in Venice, is old-fashioned but well maintained and clean. Overall, the cleanliness was good. Please note there is no elevator and you need to climb three flights of stairs. This was not a problem for us as we are in good physical condition, but it may not be suitable for everyone. Breakfast had a great variety and everything was very tasty. Unfortunately, the attitude of the lady in charge of breakfast was very disappointing. Breakfast starts at 7:00 a.m., and although we normally don’t go that early, we had a flight and needed to. When we politely asked if we could have breakfast because of our flight, she responded with a bad attitude. When we asked for coffee, she placed the plate and spoon down very roughly, almost slamming them on the table, and gave us unfriendly looks. Her behavior made us feel uncomfortable and unwelcome. It’s a shame, because the hotel has many positive aspects, but this experience negatively affected our stay.

Hôtel très bien situé pour visiter Venise Chambre à la décoration typique mais qui devrait rénové et modernisé dans la salle de bain. Petit déjeuner buffet varié et correct

Habitación limpia pero muy pequeña

Les chambres sont petites et sentent l'humidité. Beaucoup de traces de moisissures dans les joints de la douche. Par contre, le personnel est très à l'écoute. Nous avons changé de chambre car la 1ère n'avait pas de chauffage et pas d'eau chaude.

O quarto era mal cuidado, mal conseguíamos abrir a porta, encontramos pulgas nos lençóis. As fotos não condizem com as instalações, banheiro minúsculo: faltava espaço para se mexer. A única coisa boa foina cordialidade dos trabalhadores imigrantes.

Not my favorite!

When we arrived we were greeted by the desk clerk Kate who was very welcoming, informative and efficient. First impression- When we saw our room, we were disappointed that our room and bathroom were so tiny; there was a musty odour and the shower stall had quite a bit of mould. However, the bedding and towels were clean and the bathroom was clean. The bed was very comfortable and it was so quiet. A fabulous breakfast is included complete with freshly baked pastries. The location is really convenient. This is a great place to stay!

Older rooms/building Can't beat location!

The hotel was disgusting, the room was so dusty and musty and full of mould on the walls and in the bathroom. The toilet seat did stay up, there was broken shelves in the shower and exposed wiring in the bedroom (to name a few issues).

Staff was friendly, breakfast was ok. Room was incredibly cramped for 1 person. No response from maintenance to fix lights in room though I asked twice. Venice is expensive but in this case I got what I paid for. Wonderful Italian restaurants to the left of the hotel

Excelente localização, muito confortável e espaçoso. Café da manhã incrível, com uma vista surpreendente.

The staff at the front desk were friendly and efficient, and the location is very convenient, but that was where the positive aspects ended. It was not clear upon booking that there is no elevator at this hotel, and only one narrow winding staircase to get up to our room. The condition of the room, the bed, and the bathroom were all very poor. They are old and not well maintained. For example, when you try to unplug a charging cord, the entire electrical outlet falls out of the wall. The bathroom is right beside the bed, and is so small that my 6’6” husband could not fit inside. It’s about the same size as an airplane bathroom with a narrow shower stall attached. Then, although it appeared to be a double bed, it was two twin beds pushed together, and we suspect that the mattress my husband slept on was infested with bugs, as he woke up with itchy, swollen red insect bites all over his body. It has now been 2 days since our stay, and he is still covered with them. Additionally, the room smells mouldy, and turning on the air conditioner does bot cool the room, but rather makes it smell worse and feel more humid. The convenient location is not worth the drawbacks of this hotel. I would definitely not recommend it to anyone.

Clean room and comfortable bed. Location is great and the staff was very nice and extremely helpful. Highly recommend!

Boa localização e atendimento dos funcionários bem eficiente. Decoração do quarto muito antiga, não me senti confortável.

I behov av lite uppfräschning men bra läge

Great location very friendly helpful staff, breakfast buffet was excellent

Good

Hotel Alcyone was an amazing place to stay. Very clean with great amenities and the most courteous and helpful staff. We hope to have another chance to visit and stay here in the future.

What a fabulous Hotel. Staff, service we’re all helpful, warm and amazing. I will definitely stay at Hotel Alcoyne again and would highly recommend.

Very close to San Marco but still very quiet room. Nice breakfast and very friendly staff. The room I stayed in (111) isn't very big and showering without getting the whole bathroom wet wasn't possible. If they would invest in replacing the shower door that would be easily solved though. So overall a good stay