Very friendly and helpful staff, nice environment, just a little bit difficult to find the exact location, but its a very nice view becos hotel is beside a small bridge

The rooms are very small compared to other Europen and it is NOT good for Senior Citizens or handicaped people as you have to go up 24 steps from the street to the secon floor before you get to the regristration desk. The check in lady was not very friendly and never wore a name tag in the 4 days we were there. Breakfast was good and the servers were very friendly. Wifi was good but I would never recommend this h hotel. Expedia needs to update their information about not good for ADA or Seniors

The hotel has a lot of stairs

The location is the biggest reason to stay at this hotel. It’s in a great area for exploring Venice, with many attractions within walking distance. The staff were friendly, welcoming, and very helpful throughout my stay. The room had air conditioning, which was a big plus during the summer, and it also included an in-room safe but it doesn’t use a code and a key hasn’t provided Breakfast is continental only, so don’t expect freshly cooked items or made-to-order dishes. One thing to note is that the hotel only provides body wash/shampoo and a very small bar of soap. If you prefer lotion or your own toiletries, be sure to bring them with you. Overall, I would recommend this hotel for its excellent location, helpful staff, and comfortable stay.

グーグルマップないと、たどり着けないくらい場所がわかりにくい。 でも、この立地(サンマルコ寺院まで徒歩数分)と値段、歴史ありそうな建物に泊まれる、チェックインやアウト前の観光中荷物を預かってくれるところ、すべて良かったです。

Fantastiskt inredda rum som var väldigt rymliga och kändes lyxiga. Ac på rummet och ett jättestort frächt badrum. Ett plus för takfönstret och balkarna i taket. Personalen var perfekt, trevliga, artiga och väldigt tillmötesgående. Mycket hjälpsamma och varma. Frukosten var den bästa vi haft på länge, stort utbud, mycket fina lokaler och magisk personal. Vilken service! Perfekt läge! Vi kommer ses igen!

Dejligt centralt, sødt personale

Habitación limpia Personal muy agradable Buena ubicación

Hotel is very well located. Staff was extremely cordial and helpful, especially front desk staff Monica and Daphne. Only negative was the very small shower in which it was difficult to bathe.

Staff were wonderful! Room was snug. Bathroom quite crowded. Location was great.

Tudo incrível, adoramos a estadia! Os atendentes da recepção foram muito simpáticos e nos deram excelentes dicas para fazer na cidade. O hotel fica próximo de tudo. Recomendo

Staff was great and very helpful with navigating the city and with obtaining boat transportation to the cruise port.

Would start again. Very good location. Short walking distance from the main tourist spots but far enough to be away from the noise. We enjoyed sitting on our little balcony overlooking the canal. The staff were very helpful getting our suitcases up and down the 4th floor. The rooms are clean and basic. Not really any bells and whistles but clean and well maintained. We very much enjoyed our stay.

Perfect location, nice and cozy room, comfortable bed. At night it's quiet. The breakfast is very good if it's included (otherwise it's a bit pricy). It's Venice, so the room is small, the shower cabin is narrow - but it won't pose any problems if you're regular sized.

Bra område, centralt. Småååå rum o dålig dusch men funkar.

Very friendly and helpful staff, clean and comfortable room in a very nice part of Venice. Very centrally located

This was an absolutely beautiful hotel in the heart of Venice! Pay the extra price for the balcony room, it is worth it! It is right across the canal from where Mozart once lived. The room was beautiful with magical views. The staff was helpful and friendly and helped us get a water taxi set up on our last day. It is in walking distance from the main court area, shopping, restaurants, and many major landmarks. You can’t beat this location! I would say the only slight downside is trying to get there from the train station (we paid 125 euros to get a water taxi there), the shower is tiny (but has wonderful hot water), and the smell of sewage when you first walk in can be a little rough (but it airs out quickly). we absolutely loved this beautiful hotel! I would stay here again for sure!

It was perfect

Excellent support from the hotel staff. Excellent breakfast and location. Really great stay!

Very friendly and attentive staff who changed my room when they found out I had an injury and was struggling with stairs. The place has a lovely traditional, old style feel and is very centrally located.