The room is smaller than advertised. But the people there are helpful.

staff are very nice, it's surprise that there's refrigerator in the room. however, no lift nor elevator, small room. so it's not suitable for who's with a huge (or many) luggage. Water flow for showers is small and it take time for the water temperature from cold turn to hot. 員工很好人，房間內難得有雪櫃(冰霜)。 只有樓梯，房很細，不宜帶大型行李的旅客。浴室水流很細，而且開很久才變熱。

Cute hotel with professional and kind staff. They always greet you with a smile and encourage questions about the area and nearby attractions. Complimentary pastries and coffee (machine for lattes, etc) available in the morning along with pleasant conversation. Rooms are small but this is typical for London accommodations. Enjoyed our stay!

I had a lovely stay at the Melita hotel. Anna & Cash who both worked in the reception was more than friendly, they were lovely. The atmosphere is warm and familiar the staff is more than helpful. Although the hotel doesn’t serve breakfast they offer free coffee and pastries in the morning to take into your room if wanted. The also offered a discount at a restaurant nearby for breakfast out. This hotel is my only choice next time in London

Sono stato 3 notti con la famiglia per vistare la città. Posizione ottimale, 5 minuti a piedi dalla metro di pimlico. Personale gentilissimo e competente. Ci hanno offerto tutte le mattine la colazione anche se non era compresa nel prezzo. Camere piccole ma non mancava niente. Pulizia ottima. Prezzo concorrenziale. Consigliatissimo!!

Lite og veldig koselig hotell. Var rent, pent og velholdt. Veldig koselige folk i resepsjonen som ga masse gode råd og som var på servicesiden hele tiden. Kan virkelig anbefale hotellet, og kommer helt klart til å komme tilbake selv. Hver morgen ble d servert kaffe og nybakte bakevarer, inkludert i prisen 😊 God beliggenhet, kun 7-8 min å gå til Victoria Station som har direkte tog til Gatwick.

The Melina was terror. Very welcoming and helpful with a comfy bed, hot shower with heated towel rack, and a specially brewed cup of coffee in the morning. They went beyond the call to make the service perfect. And the perfect place to stay for sights and choirs.

Het hotel voelt gedateerd aan. Het personeel is vriendelijk. Je betaalt voor de locatie. Ligt dichtbij Victoria station. In de omgeving zijn voldoende betaalbare restaurants

Clean hotel, staff helpful. Close to Victoria station

Small hotel close to Victoria Station. Room was clean and adequate - kettle provided with teabags but no coffee. There was a menu to purchase coffee. The mattress was lumpy and the springs could be heard and felt moving in the mattress. Not sure the last time, a new mattress was purchased for room 36 but I'd recommend it's top of the list. The bathroom was only adequate - plastic, non-recyclable glasses and an electric shower with no pressure.

Housekeeping and reception staff were very friendly.

Staff were exceptionally accomodating. Answered all of our questions about the area. Conveniently located, short walk to Pimlico Tube station and reasonable walk to Victoria station. Walking distance to all the major attractions in Westminister. Room was small, as expected in London. The coffee and pastries in the morning were a bonus. Absolutely nothing bad to say about the hotel or staff.

The Melita was wonderful. Such a beautiful, quiet location. The room was clean and well attended. The morning pastries were lovely. The staff was friendly. Couldn’t have asked for much more. Can’t recommend staying here enough.

The single room (1 person) was the smallest room I've ever stayed in, in 40 years of traveling. It wasn't terrible if you're not planning on a lot of room tim, which I wasn't. The staff was very responsive to any request I had. Pastries and coffee served in the AM.

My room was basement and there was no wifi. I struggled to get the wifi there. I was unsatisfied about it. Other than that, the hotel was really nice.

❤️

I stayed in the single room (Room 24). Got the room on extremely short notice, which I was grateful for. If you're interested in a place that is close to PLAB exam spot near Vincent square, this is a great location. It is a 5-8 minute walk.

Very clean. Cheerful staff. Comfy bed. Free pastries for breakfast!

I have never encountered such a welcoming staff!!! They are truly committed to making your stay with them as comfortable as possible! I encountered some room challenges, with a tiny room and tepid water for the shower. As long as you are prepared for that, you will be fine!

The staff was friendly and excellent -- great location.