I asked to check in early if possible. The man looked like he was checking me in. After copying my passport, he said, "leave your bag over there and come back this afternoon." He wasn't friendly, nor did he assure me my bag was safe sitting in the lobby.
I had a great experience with the woman who checked me out. She was very friendly and supported me to secure a taxi on a very busy morning with no Ubers available. She went above and beyond.