Overall, we had a pleasant stay and were satisfied with most aspects of the hotel. The staff were friendly, and the room was clean and comfortable.
However, there were a few disappointing points. We noticed very small insects in the bathroom, which was unpleasant. The bed was also extremely low, and the mattress was worn out and sagging, making it uncomfortable to sleep on.
We stayed in a Junior Suite, so we were surprised that complimentary bottled water and minibar items were not included. In addition, the hotel’s restaurant was not operating during our stay. Although we were given vouchers for a nearby restaurant, we found both the restaurant and the menu to be quite disappointing.
Aside from these issues, we enjoyed our stay and appreciated the overall service and atmosphere. With a few improvements, this hotel could offer an even better guest experience.