Staff exceptional especially the chef who went out of their way to prepare dairy free dessert for my partner. Would highly recommend and will definitely return.

The hotel has been recently refurbished to a high standard. The friendly staff went above and beyond to make sure we enjoyed our stay.

Fantastic Rooms and really friendly staff

Super hotel, modern, very clean and extremely helpful and friendly staff. the room was excellent, huge walk in shower and a bath. The breakfast was excellent too. It's a beautiful location, and this recently refurbished hotel is a really good option for anyone wanting to stay in the area.

Modern Clean Pleasant. Rooms very comfortable. Food most excellent. Staff first class It was my birthday so there were one or two personal touches too!!

Very clean room, staff really friendly. Lovely meal in evening.

Place was immaculate throughout

Fantastic service stunning place to stay

Absolutely beautiful hotel & restaurant, will be back again soon

Really Lovely hotel, great facilities and rooms nicely furnished. Staff are brilliant and I am always warmly welcomed.

Warm, comfortable and good service. We really enjoyed our overnight stay at this newly refurbished quirky hotel.

Really lovely stay! Beautifully decorated. Excellent staff.

Everything sparkling clean and new. Loved everything apart from the so called water saving sinks which do not close. Can not see how it saves water when shaving

Nicely refurbished room and hotel.

Everything! Friendliest staff, clean, warm and comfortable room. Lovely shower! Lovely breakfast! The whole place is modern and luxurious, with a warm cosy feeling. I felt very safe even though I travelled alone.

really nice hotel, quiet location. Staff very helpful and friendly.

Stayed for one night and visited the east coast seaside and roseberry topping. The hotel is exceptional, very modern, staff are very friendly . Breakfast choice and quality was excellent. Great value for money and I would recommend.

What a lovely place to stay, the rooms are recently renovated and are so stylishly decorated and of a very high standard. Temperature of the room easily controllable, tea and coffee making facilities and lovely touches with high quality hair dryers, lovely smelling toiletries, female hygiene packs, fresh milk rather than little plastic cartons, delivered fresh to your room in the morning. What would make it absolutely perfect and this is me being picky as i travel a lot for work would be a full length mirror, a vessel to collect water from the cooler machine on the corridor other than a glass and i recently stayed in a little boutique hotel that provided homemade shortbread biscuits - now that would be the icing on the cake. Would i stay here again absolutely, the staff are so friendly and obliging, its easy to park and a beautiful place to be in. Given all the floors are hard so no carpets it didn't feel cold and uninviting wish everywhere i stayed was like this! You should be proud Wainstones.

Clean, quiet room with comfortable bed and good/easily controllable temperature. Lovely staff.

The staff were great and the rooms were clean and tidy. A good nights sleep. The wi-fi was the only thing that let the hotel down as it was patchy at times.