The service was amazing! It was such a beautiful experience at this hotel! The room was cozy and well stocked! We also had dinner at the restaurant and it as delicious!
Lucas
休闲 双人入住
10.0
/10
评论于 14几周前
Expedia Group verified review
The best!
BERTHA
休闲 双人入住
6.0
/10
评论于 15几周前
Expedia Group verified review
Not worth the money … service wasn’t the best not just French culture (I travel to Paris Often), just not personable no smile at breakfast or room service - they make you feel like you’re not wanted. The best service was at checkout, i got service with a smile while I was paying. I’m a big fan of getting what you pay for and for this price point. The service and quality of everything should have been so much more. No return of message when contacted hotel for spa or dinner for special birthday. Was told upon arrival I was just late for everything. Epernay was wonderful! But this property missed the mark on all accounts. Recommend the visit. Just not at this hotel at all.
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Marlena
10.0
/10
评论于 15几周前
Hotels.com verified review
Great hotel, cosy but luxurious with top service and beautiful surroundings.
Yvonne
8.0
/10
评论于 15几周前
Expedia Group verified review
It
Mark
休闲
10.0
/10
评论于 18几周前
Expedia Group verified review
The setting is excellent but what really sets this hotel apart is the service. The chap running the bar is a star.
Mark
6.0
/10
评论于 19几周前
Hotels.com verified review
Good place for families
Indoor pool and buffet breakfast has many choices
Room size is large for France but this facility needs upgrade to electronics, doors, carpets
Chlorine smell of pool persists even on 2nd floor
Breakfast quality not great
Alain
休闲 家庭
10.0
/10
评论于 20几周前
Expedia Group verified review
Amazing Relais & Châteaux property to explore the region — from dinners at nearby châteaux to visits in Épernay and the Reims area.
Rooms are spacious and very comfortable, and the staff is welcoming.
For dinner, there are plenty of great options within a 15-minute drive (including Château d’Étoges and places in Épernay).
Lamia
休闲 家庭
10.0
/10
评论于 34几周前
Expedia Group verified review
Beautiful stay
Hannyere
休闲 双人入住
8.0
/10
评论于 44几周前
Expedia Group verified review
Hotel can be considered 5 stars, when it comes to amenities, facilities, breakfast and room. The design is pretty nice and well kept. Staff is not welcoming and friendly. Don’t bother to answer the phone or remove the trash from our room.
Scott
10.0
/10
评论于 49几周前
Expedia Group verified review
Nice staff and beautiful grounds
Verified traveler
4.0
/10
评论于 50几周前
Hotels.com verified review
The poor rating is because we were astonished to discover at check-in that we were not able to have a table for dinner in your restaurant. This was particularly irritating because
the nearest alternative requires a taxi.
Peter
休闲 家庭
10.0
/10
评论于 53几周前
Expedia Group verified review
Excellent property supported by amazing staff.
We have had an amazing time staying here with friends and family.
A special thank you to Kinsley for all his support and guidance.
We would definitely stay here again!
erkan
休闲
10.0
/10
评论于 54几周前
Expedia Group verified review
Very cosy place.
Leo
商务和休闲 好友同行
10.0
/10
评论于 55几周前
Expedia Group verified review
Excellent hotel which we revisited after a 20 year absence and it has improved immensely to a 5 star property. I would have given 5 stars on all counts had it not been for the porter wasting time getting our car ready for departure. Faultless otherwise. Thank you Briqueterie
Simon (Amex)
2.0
/10
评论于 56几周前
Hotels.com verified review
Please be aware that this hotel although very nicely appointed cannot provide any substantial food in the evening. It is out in the countryside of Epernay. The staff are clearly aware of this as they are very dismissive when food is mentioned.
David
休闲 双人入住
10.0
/10
评论于 59几周前
Expedia Group verified review
Lovely, detailed renovation of the hotel. Beautiful, stylish interiors. Greeted with a chilled glass of local champagne.
Christine
10.0
/10
评论于 100几周前
Hotels.com verified review
Thoroughly enjoyed it. Everything great with superb food and service.
Sue
8.0
/10
评论于 151几周前
Hotels.com verified review
Very nice hotel and grounds although near a busy road which was disappointing. Excellent swimming pool. Food was good but a little over priced. The service was a little slow at times. Reception staff very professional and helpful. Nice ambiance.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia