Outstanding property, only enhanced by the customer care dedication. The woman at reception insisted on carrying our bags up a flight of stairs for us when I was capable of doing it myself. Additionally, I’ll spare all the details, but the hotel staff went above and beyond in helping us recover a bag that was lost in an Uber after our departure. They provided translated communication with the driver which proved to be key to recovering it.

The room was small very little room for belongings. 20 min walk from action.

Cannot say enough about the tremendous staff at this property. They were so accommodating in every way! The rooms and bathroom are a good size and the hotel lobby is excellent for breakfast or a drink.

Excelente

Excelente servicio, el desayuno con variedad. Muy recomendable. NOTA: Pedimos un taxi en la recepción a la estación de autobuses, la señorita de la recepción nos sugirió enseñarle la dirección al chofer y aún así nos dejó por error en otro lado, perdimos nuestro viaje.

El hotel es pequeño y bueno el desayuno muy bueno la atención también lo único malo es que el cuarto es demasiado pequeño Viajs con mi esposo y si quería yo estar en el cuarto él tenía que salir no no caben dos personas

Très bel hôtel et très bonne literie. Personnel très agréable. La chambre standard est un peu petit mais fait l’affaire pour une nuit

Didn’t like bathtub instead of a shower. Did like availability of front desk staff.

Loved it!

Personnel très sympathique, très accueillant. Chambre confortable et propre. Le petit déjeuner était vraiment très bon avec un choix très varié. Idéal pour visiter Bordeaux.

A stunning hotel with spacious modern well designed rooms, very clean and most friendly accomodating stuff. Loved e Rey minute of our passing through. Most welcoming reception! Un grand merci.

Nice breakfast, friendly staff and very accommodating. Rooms are a bit small, but ok for a short trip. Location is great and can walk to Bordeaux city center without issues. Many good restaurants around. Parking on site is expensive but has chargers for electric cars and enough space, very convenient!

Negatives : Stayed in a terrace room, had a quiet room on the back however the grounds / landscaping needed some attention as overgrown with weeds. There is also no lighting on the terrace making it difficult to sit out there once it went dark ( we like to play cards at night). The bar was also closed for 2 of our 3 nights for no known reason which is not expected in an expensive hotel. Positives : staff are excellent, hotel is well maintained, close to the old town 15 mins walk and excellent location for the tram into the centre or to the airport. Would stay here again.

Reception staff were kind-hearted. Queen room was comfortable, very clean, but with little extra room for a large suitcase to be opened. Breakfast superb with a delightful monsieur in charge. Main issue was the air conditioning which didn’t seem effective enough for the very hot weather. Overall I would recommend.

This hotel definitely had its own charm and unique decor. Front desk staff were very hospitable and helpful. Lounge area was good. Breakfast was good. Our hotel room was very nice, although a little awkward to get to within the hotel. Location was a 5-10 minute walk to a large area for restaurants, shopping and public transportation and then not much further to the riverfront area.

The very best part of the Marty is the extremely professional a d friendly staff, that is there to assist in any way. The rooms are very clean and new.

Ruhiges, zentral gelegenes Hotel. Personal sehr freundlich, feines Frühstück und schöne Zimmer.

Very nice and welcoming staff, location relatively close to the city center, clean rooms, excellent breakfast

Instalaciones modernas. Excelente atención del personal

Excellent hôtel, confortable. Le personnel est d’une gentillesse incroyable. Nous recommandons 👍