Établissement merveilleux ,au calme avec
Une vue incroyable
Marion
商业
10.0
/10
评论于 21几周前
Hotels.com verified review
magnifique !
Priscille
10.0
/10
评论于 26几周前
Hotels.com verified review
Vraiment super, je recommande à 100%
Un super + également pour la visite et les expositions, et la crèche plus vraie que jamais
Merci !
Teodoro
双人入住
10.0
/10
评论于 29几周前
Hotels.com verified review
Balcony view was awesome
Fernanda
朋友和家人 家庭
10.0
/10
评论于 32几周前
Hotels.com verified review
O horel tem uma vista incrível
Uma energia de cama
O restaurante é excelente o cafe da mamha tambem
Blackout do quarto poderia ser melhor
Mas o lugar é incrível
Christophe
商业
8.0
/10
评论于 33几周前
Hotels.com verified review
Batsse magnifique tout comme la vue dd la terrasse. Gentillesse du personnel. Confort de la literie
Restaurant aux prix élevés.
Magnifique petit déjeuner.
Benoît
双人入住
4.0
/10
评论于 33几周前
Hotels.com verified review
Situation de l'hôtel exceptionnelle, mais pas du tout un 4 étoiles - Salle à manger en état de délabrement (toit qui fuit, boiseries pourries) - chambre avec trace d'humidité , trop chauffée sans pouvoir régler - Pas de personnel présent la nuit (entre 23H et 6H30) - Incohérence dans les tarifs des boissons selon les cartes - Peu d'attention aux clients
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Emma
休闲 双人入住
10.0
/10
评论于 33几周前
Expedia Group verified review
Absolutely beautiful location and stunning building.
Couldn't fault a thing, food was delicious. Highly recommend staying here!
Taras
休闲 亲子同住
10.0
/10
评论于 34几周前
Expedia Group verified review
Unique property!
JOHN
休闲 双人入住
2.0
/10
评论于 37几周前
Expedia Group verified review
You had to climb to take spiral staircases to get to the bedroom. They were too narrow for my luggage.
I left after one night and the staff was not helpful in curing a new room. Fortunately, I had traveled to the area before and was able to book a room in a wonderful hotel not far away.
The facility has a lot of potential, but it needs a makeover and all rooms should be accessible .
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Richard
10.0
/10
评论于 37几周前
Expedia Group verified review
Old, quant property. Very pleasurable stay
Charles
休闲 双人入住
10.0
/10
评论于 38几周前
Expedia Group verified review
Fabulous place to stay and relax. Wonderful view from the dining terrace over the countryside.
Muhammad
朋友和家人 家庭
10.0
/10
评论于 39几周前
Hotels.com verified review
Beautiful abbey which has modern fittings but still retains its beauty and history. Really comfortable stay, plenty of room and lovely balcony which we didn't use because of the rain. Large and modern bathroom that is beautifully decorated. Breakfast quite expensive and not sure if it is value for money. The restaurant is popular, with great views but we unfortunately didn't try it. Swimming Pool was fantastic and not crowded as most people are hiking or touring the region. Staff and Manager especially was very friendly and polite and always helped us when needed. They also have a football table and chess room which was an added bonus! Driving back at night is a bit tricky with a large car but not a problem as they have numerous car parking spaces.
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PASCALE
双人入住
8.0
/10
评论于 44几周前
Hotels.com verified review
Restaurant food quality not in line with the 4 star hotel rating
Andrew
休闲 家庭
2.0
/10
评论于 46几周前
Expedia Group verified review
The property is fantastic. The view of the surrounding area is incredible and the idea of taking an old monastery and turning into a hotel was a great one! The pool is beautiful as well.
The issues are the air conditioning doesn't work. The units are run off of a central chiller system which is clearly not functioning. Due to high costs they likely aren't fixing it. Two other couples and myself had the exact same experience of no air conditioning in 3 different rooms. I wouldn't have seen this as a major issue but the day time highs were in the 35*C range leading to a very warm room even overnight with the window open.
The refrigerator in my room also did not work.
The restaurant was nice and although breakfast was great, we had an unexplained issue at dinner, ultimately resulting in a 4 hour dinner seating. Further to this my protein was apparently more undercooked than I thought as I was sick for many days after.
While the staff at the hotel are very friendly and do their best, it appears that capital reinvestment is minimal. They seem to be lacking clear guiding principles regarding guest experience that need to be regularly shared with the staff.
Unfortunate on the whole as the pricing does not justify the experience.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia