实际给的跟我们预定的完全不同 说要换房间就丢给你一句没房间了，要么住不要就你自己再找酒店住，还说“这样算是你要退订，我们要收一晚的房费。”我们就说那我们今晚住一晚，把之后的都退了，那个前台说行。到了第二天早上起来去跟前台说退房，他们因为换了班不是我们昨天check in时的那个，又说我们现在提早退房的话要再收一晚的费用，我们解释说我们昨天就跟那个前台讲过要提早退房，那个前台的服务人员还是说也不行就是要我们多付一晚，还说“要么你们就今晚再住一晚要么就把今晚的付了你们现在就可以走”，可是因为房间实在太差了，我们不想好好的出来旅游还要住酒店住的这么憋屈，就跟他们僵持了一会儿说自己今天就要退房，而且昨天那人就是说过我们昨晚住一晚就可以免费退房不收任何费用。他们就一直坚持要我们再多付一晚，我们最后没办法，就跟他们说那把警察叫来，让警察评评理，他们又立马说什么不想跟我们计较这一晚的房费，说那就收我们昨晚一晚的房费，让我们要退就退吧。

Everything was fantastic

Tres bien

Chambres et services impeccable.personnel avenant

Excelente servicio

This hotel was lovely. The staff was excellent and the room was large, especially for Parisian standards, and beautiful.

Nice. Decent stay. Amazing and accommodating staff.

The rooms in Hotel Elysia are very large and beautifully decorated. They are very clean, beds are comfortable, and the air conditioning kept the rooms cool. It is in a nice, safe area, close to the shopping of the Champs Élysées and the Arc de Triomphe. It is a bit further away from other major sights like Notre Dame or the Eiffel Tower - but everywhere is really only a short 15€ taxi drive away. The true highlight of this hotel, however, is the staff. Particular mention goes to the front desk people - Rozenn and Lea, and another man whose name I didn’t catch. They were always pleasant and helpful, helped us with reservations at beautiful restaurants, suggested lovely Paris shopping ideas, and were overall perfect hosts. They are a huge asset to this hotel and made us feel very welcome every day. We would 100% stay here again and highly recommend it to all.

One of the best hotels in Paris hands down! Beautiful rooms.

Nice property. Gracious, professional staff. Convenient walking distance to Champs Elysees

Fabulous. Enjoyed everything about it.

I absolutely enjoyed my short stay here. I was well taken care of, and I felt truly welcomed. Special thanks to Mr. David, who went above and beyond to make me feel at home.

ホテルの部屋は綺麗で素敵でしたがやや狭い、暖房があまり効かなかった、シャワー室が狭い、周辺が思ったより治安がわるく観光のアクセスもあまり良くなかった。その割には宿泊費が高く、満足感が得られなかった。

Great Hotel, Perfect location to shop and tour the city and Amazing Service. Highly recommended!

The food at the restaurant was quite disappointing. I placed an order, but it arrived in such poor condition that I couldn't eat it. I politely requested them to take it back, but I was taken aback when I noticed they charged me for the meal I hadn’t even touched. I definitely wouldn’t recommend this place. The following day, I switched to a hotel across the street, and I’m so pleased I did. The food, service, and staff at the new hotel were absolutely fantastic

Great

Will definitely be back. Beautiful hotel! Very large rooms, amazing windows, amazing staff!!! 5 stars. Loved everything

Excellent !!

スタッフが優しく丁寧な対応をしてくださいました。ぜひまた訪れたいです。

El hotel como tal excelente, solo que estaban haciendo trabajos en la calle frente al hotel y el ruido insoportable comenzaba muy temprano en la mañana