Good location, nice breakfast , comfortable room, close to major sites of the city

The staff was amazing. Our balcony was larger than our room it was unbelievable! Added bonus was breakfast in the morning which I didn’t expect.

Hotel room is clean and nice. Need to update it, especially the bathroom They gave shampoo but no hair conditioner

On arriving at the hotel we were warmly welcomed. The staff are professional and friendly and we were upgraded to a beautiful sea view room. The breakfast was lovely with plenty of choice in a room overlooking the sea. The staff were helpful and friendly as usual.

I'm not sure how this hotel gets a 5 star rating, but it was a perfectly adequate 4 star. Our "junior suite" was a room with a sofa and a desk, with the smallest bathroom. The hotel was renovated in 2003 and feels both dated and a bit tatty by now. The location is fine but you are basically on a roundabout next to the bus station overlooking the ferry port, so not exactly atmospheric.

Fabulous location, wonderful staff - will stay there again when visiting Crete and the islands

Great location with parking. Very nice and friendly stuff. Hotel very high quality. Great breakfast buffet.

We had a wonderful stay! The hotel offers a fantastic Cretan breakfast with local delicacies and fresh honeycomb that really set the tone for each day. The location is superb—just a 10-minute drive from the airport, right by the ferry, and only a short walk from great local restaurants. The rooftop pool and restaurant were a highlight, offering beautiful views and a relaxing atmosphere. Our room had a comfy bed and a spacious shower, making it extra comfortable. Free parking was another big plus for convenience - as was the friendly staff. Highly recommend for anyone looking for a perfect base in Crete!

Great location only stayed one night close to the airport and the main town great restaurants nearby

Outstanding location with stunning views. Walkable to town and perfectly located if planning to take a ferry. The pool is at the top level with a breathtaking view but the water was a bit cold. Planning to come back and stay at this hotel again. Perfect for families

Very nice place and kind staff.

The hotel is in an excellent position for a visit of the town. The rooms are confortable: the beds are large and the are an expresso machine and a boiler for tea and herbal tea; very clean.

The staff was amazing, the breakfast buffet was way above expectations and 5 star quality. I was sad to leave, truly wished we had more time. If we ever come back to Crete we will stay at the Megaron.

Excellent service! Definitely 5 star service.

Beautiful hotel with friendly staff and easy parking. Would definitely return!

Probably the best hotel in Heraklion

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This was a lovely hotel super close the the airport, the bed is comfortable and the room is clean - would definitely stay here again!

Close to the port and to pedestrian area. Good service

A nice hotel convenient to the port if you’re taking off from there… Very close to the main streets of shopping and food… Parking is on-site in an uncovered lot… The rooms were tall and large, although a tad outdated… We’ve stayed here on one other occasion and felt it was the right choice for our visit…