Overall Ratings & Reviews St Lawrence Residences And Suites

Last minute change from Expedia so I didn’t have a choice. That being said it was a huge downgrade from the room I originally booked and for which was unavailable.

Only 4 people staff including the owner no room service manager one night was in his underwear in the hallways they rent out to homeless kids and street hookers from the shelter next door and use and abuse them they fightso loud i felt they will start shooting and stabbing each other. They stole my ebike i could see it in the basement but they said no its a different one and they never gave me back the $200 deposit not sure how tbey f still in business and shame on hotels.com to list them. Tarek Hamdy Morsy

The reviews were so bad that I didn’t even go there

didn’t really like the communal style bathroom and the bed was not very comfortabke

Our room was clean which was appreciated, but the property did feel a bit run down for the amount of money we paid given the extremely small space of the room. There was also a lot of drug activity near the property which made us nervous travelling to and from the property. It was an appreciated place to stay for this trip but I will highly likely not return due to the neighborhood and small rooms.

The front desk person was kinda pushy and the area around the hotel felt a little unsafe, especially since we were 2 women travelling together. The bathroom i could tell had not been cleaned properly before we got there s there was a gemstone stuck to the shower wall. The overall furnishing was also in rough condition and parts of the carpet in the hallway was coming off, making a tripping hazard when going down with luggage.

The front desk gentleman was super helpful and very kind

Area surrounding hostel is major drug and homeless encampment. Payed for 5 nights left after 1st losing money. Room no window, no washhand basin,no where to stow/ hang clothing. TV did not have aerial. Communal showers mixed!. Only stayed 1st night as could not get another place. Looking for a cheap place for night? Try the station.

Stinky overall Tiny rooms with stink Showers were not working Everything was wrong

Ok, live in staff unprofessional and unfriendly.

Very convenient

The room was so run down and empty that I didn’t even stay the night even when they refused to refund me. The first room had a bloodstain on the bed sheet. The second room had holes in the pillowcase and hair on the bedside table. The management was also rude saying I was «  not an interesting person » because I checked that the sheets were clean before using the bed. I wouldn’t even leave my bag there it felt so unsafe. They also requested a safety deposit even if the stay was already paid for online.

The room was so run down and empty that I didn’t even start the night even when they refused to refund me. The first room had a bloodstain on the bed sheet. The second room had holes in the pillowcase and hair on the bedside table. The management was also rude saying I was «  not an interesting person » because I checked that the sheets were clean before using the bed. I wouldn’t even leave my bag there it felt so unsafe. They also requested a safety deposit even if the stay was already paid for online.

This property needs to be removed from the Hotels.com site. This was our first hotel on an 8-day baseball trip starting in Toronto. We arrived, and the picture of the front of the hotel was nothing like the pictures. It has no place to pull in to register. We arrived and talked to Mo and Joe. They informed us the room we rented did not have a bathroom and it had a shared WC. They immediately said they could give us a room with a WC for an additional fifty dollars. We needed a room, so we paid the charge, then they required us to pay for the room again. As you can see, we prepaid for this hotel through your service. We obtained a key, code, and FOB to enter the building, lobby, and room. Once in the room, the A/C was a plug-in window unit. The TV did not work, and the bed touched the kitchenette. The bathroom was poor, to say the least. It had a Smail square shower that my wife would not go into. The kitchen had reused glass jars of coffee grounds and sugar. NO coffee maker?

This property needs to be removed from the Hotels.com site. This was our first hotel on an 8-day baseball trip starting in Toronto. We arrived, and the picture of the front of the hotel was nothing like the pictures. It has no place to pull in to register. We arrived and talked to Mo and Joe. They informed us the room we rented did not have a bathroom and it had a shared WC. They immediately said they could give us a room with a WC for an additional $50. We needed a room, so we paid the $50, and they required us to charge another $325. As you can see, we prepaid for this hotel through your service. We obtained a key, code, and FOB to enter the building, lobby, and room. Once in the room, the A/C was a plug-in window unit. The TV did not work, and the bed touched the kitchenette. The bathroom was poor, to say the least. It had a Smail square shower that my wife would not go into. The kitchen had reused glass jars of coffee grounds and sugar. NO coffee maker?

This property needs to be removed from the Hotels.com site. This was our first hotel on an 8-day baseball trip starting in Toronto. We arrived, and the picture of the front of the hotel is nothing like the pictures. It has no place to pull in to register. We arrived and talked to Mo and Joe. They informed us the room we rented did not have a bathroom and it had a shared WC. They immediately said they could give us a room with a WC for an additional $50. We needed a room, so we paid the $50, and they required us to charge another $325. As you can see, we prepaid for this hotel through your service. We obtained a key, code, and FOB to get into the building, lobby, and our room. Once in the room, the A/C was a plug-in window unit. The TV did not work, and the bed touched the kitchenette. The bathroom was poor, to say the least. It had a Smail square shower that my wife would not go into. The kitchen had reused class jars of coffee grounds and sugar. NO coffee maker?

This property is in a drug zone of the Toronto. The room does not look anything like the pictures. The sheets were not clean. The floor was not clean. The AC did not work and the guy had to knock on all the neighboring rooms to get it working. Terrible experience. Do not book at this place.

It's exactly what I expected from a hostel. It's an older residence and in that is clean but outdated, I did not feel unsafe inside at any time and there were lots of washrooms so having the shared washrooms was not an issue I think the people rating zero stars have never stayed in a hostel and we're expecting a hotel

It's fine

The room was small, but, nice. The TV had no remote, and it only had two channels, one of which was static. The bed was comfortable, and the shared washrooms were nice and clean.