In general, good. Is a small european style boutique hotel, though cannot compare with those chain 5starts hotel (not that standard), but in general I would recommend as good location, staff at reception is helpful, breakfast is good.

Awesome place with awesome people

Very poor bathroom design.

Staff was very nice and accommodating. The hotel was beautiful, and the room was clean. Would highly recommend!

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Great hotel and location. Bar at the lobby is very charming and elegant, drinks were very good. Stáff for the breakfast was insuficient for all the tables and the service was not good.

Fue una experiencia increíble estar en el Hotel Eugenia todo espectacular , la comida Deliciosa, cubicación perfecta ! Personal excelente !

Corto para 5 estrellas

Bom hotel no centro de Toledo com acesso difícil porém com ótimo atendimento .Quartos pequenos porém com ótimo conforto .Cafe da manhã fantástico .

Beautiful hotel

Un hotel precioso y el trato de todos los empleados igual de bueno. La cena en el restaurante de mucha calidad y la ubicación mejor imposible. Ha sido una experiencia perfecta

Ubicación excelente para moverse a pie, pero el aparcamiento es un tema muy complicado en la zona y el hotel no dispone de acuerdos con ningún parking.

Todo genial me sorprendió

O hotel é lindo, predio historico, cheio de cultura e beleza, quarto muito confortável, limpo, excelente localização, dentro das muralhas, mas acho que para um 5 estrelas, deveria ser um pouco mais! O pessoal foi educado, mas nada demais, solicitamos um city tour nao,conseguiram resevar, uma massagem tambem nao tinha horario, enfim, esperava mais para o nivel do hotel e bem poderia ter uma piscina, porque no calor de Toledo no verao, cai muito bem um banho de piscina pos passeios pelas ruas da cidade e alguma atração noturna ou no final da tarde, tipo um piano no barzinho, enfim… hotel lindo mas faltou alguma coisa para um 5 estrelas!!

Incrível !!! Um achado ! Lindo e de muito bom gosto Uma das melhores experiências que tive na Espanha !

Good location. Close by convenient parking. 18euro per 24 hours. Large room. Chose it for reviews about excellent staff. Was disappointed. No one was there at the front desk when we went to check-in. The phone was ringing and ringing. Eventually we flagged someone down. She was fine, not apologetic but okay. Next morning front desk reception person was super friendly, warm, genuine, and helpful. For the price, double other hotels, will look elsewhere next time.

The staff are 100 percent amazing!! So friendly, helpful and welcoming.

Bien ubicada

Located on a a very hilly part of Toledo, this hotel was stunning. It was extremely clean, air conditioning was perfect given the hot July temps, and the rooms were very spacious! The staff could’ve been friendlier but we still enjoyed our stay as a family. Would definitely return!

It was as wxpected