Surprisingly no fringe in my room

I saw the pictures of superior twin room on the hotel.com website with a balcony containing clear glass-made wall, so you could see the university on the mountains clearly. That's why I was willing to pay that much money to book the superior twin room and paid the extra fee for third people. But when I checked in, I saw a bacony containing brick-made wall and metal mesh which would definitely cover the view. The hotel personnel said it was also superior twin room, but neither the hotel official website or hotel.com website showed that kind of balcony under the superior twin room category. I was never told that if I paid extra fee for third peolpe, I would be provided different room than the superior twin room shown on the website. I felt being cheated, they just gave me another choice the family room with different view compared to superior twin room on the website. If I know the situation I would face, I would never book the room, because it was too expensive, it was the most expensive room in my entire trip of Portugal and Spain, it was just disappointing and not worth it at all. I hope the hotel and hotel.com take it seriously and stop this kind of fraud.

離大學城近，走路就到鬧區，還可免費停車。早餐非常豐盛，有個美好一天！

cigarette smells in the hallways , standard room really small , cannot keep luggage open , we only stayed 2 nights which was fine with us.

Close to downtown, comfortable stay

Convenient location and good buffet breakfast

Excellent location and knowledgeable staff who were very helpful. Breakfast was excellent.

Parkhaus war eng aber total klasse. Frühstück war gut, allerdings sehr "wuselig" und eng. Viele Leute viel Rumgelaufe und der Raum war etwas stickig. Im Hotel gab es scheinbar ein Ameisenproblem, sowohl im Frühstücksraum als auch im Zimmer viele Ameisen.

Very nice employees

Great location for visiting Coimbra. The staff were really helpful and the bonus of free parking was great for us. We enjoyed lovely views of the city while having a drink on the terrace.

We upgraded but it didnt feel like an upgrade as there basic is in most hotels apart from the balcony, constant noise from the street below. limited breakfast, I dont think we gained any space apart from the balcony with a table and a couple of rotting chairs. The hotel photos are from years ago as it needs updating allround.

Good location and nice helpful staff.

Sehr netter Empfang. Gutes Frühstück und Bar mit schönem Blick auf die Altstadt. Tiefgarage gleich gegenüber aber sehr eng.

Really great staff . Very helpful

great place to stay

Muito bom. Bem localizado e bonita vista da cidade. Estacionamento perto.

Grei frokost, fin takbar. Gratis parkering i parkeringsanlegg.

Tudo incrível, muito bom, so que o quarto era pequeno.

The room was ok but our bathroom was really strange. It may be because of the specific room we stayed in but the bathroom was bizarre and not acceptable given the price we paid. Don’t stay in room 213.

Ein sehr in die Jahre gekommenes Hotel. Dusche flutet das Badezimmer, alles sehr eng und klein. Frühstück ist standart und immer das selbe. Personal wirkt lustlos und nicht hilfsbereit. Parktlpatz ist zum Glück im Preis mit dabei und auch die Lage ist super, aber länger als eine Nacht würde ich nicht empfehlen.