Abysmal hygiene and comfort standards. Does not reflect a two star rating at all. Way overpriced for the quality offered: cannot emphasize enough how expensive this is in relation to the non existent quality. Our first impression was of the floor being sticky with dirt. There has clearly not been proper cleaning in a while, nor did it smell clean anywhere in the room. 1) Toilet broken: receptionist replied by saying “I’ll make a note of that” 2) Loose tiles in the bathroom floor that stuck to our feet. Total absurd situation that speaks volumes as to the lack of cleaning. Super slippery and dangerous. 3) Shower cabin clearly had mould. 4) Shower drain was barely functional. 5) Furniture dirty and broken, seemed like something they had collected from the curb. Bed headboards showed brown stains on the sides, clearly signaling no real cleaning happens there. 6) Bed linen barely clean, bad quality and smelled off. 7) Mattresses uncomfortable, worn out, looked very old. Did not gather the courage to take a close look: this matters as the linen was thin as paper and we were sleeping almost right on top of them. 8) AC controller barely hung off the wall, touching it felt dangerous, and it was very dirty too. 9) Thick layer of dust everywhere. 10) Stayed at another hotel the night before and it cost almost the same: the difference is enormous. All in all, avoid at all costs and especially if you travel as a family. Never again.

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Var lite smutsigt på lakan

The kindest two men in the reception

I have stayed at the hotel before and it is in a great location across the river from the indoor market. Close to the old part of Bilbao with its bars and restaraunts, about 15min walk to Abando metro and train station. Rooms are comfortable and clean. The staff were very helpful

Hotel prático e equipe prestativa

Allt fungerade bra med incheckningen Trevlig hjälpsam personal

Hotel op zich is redelijk Parking in dure parkeergarage is beangstigend. Minimale ruimte tusden betonnen palrn waar slechts mey grote moeite in te komen is. Te hoge prijs voor geboden kwaliteit. Stad is zeer moeilijk te brijden met veel toltunnels.

Pænt og rent

Bien situé près du casco viejo. L hôtel propose un parking sécurisé pour 15 euros par jour. Le personnel est très sympathique

Facile à trouvé, personnel sympas, bon ccueil. Bon service de chambre + remise à propre chaque jours

Habitación descuidada

Muy buenas vistas, habitación espaciosa, camas muy comodas. Personal de recepción muy servicial.

Very helpful staff helped me plan my visit in Bilbao.

Ubicación excelente. Habitacion adaptada, cama muy cómoda y el baño estaba lleno de pelos. No tenian plaza de parking disponible.

Staff were lovely. Very basic hotel though. Very noisy.

La habitación muy linda, limpia y cómoda. El personal super amable.

Habitación limpia y bastante comoda, con los esenciales para una estancia breve. Lo unico es que es un poco pequeña, y no hay un armario verdadero para guardar la ropa, solo unos estantes en una esquina

L'hôtel est situé à proximité des transports en commun. L'accueil est agréable. La chambre était top, avec en plus un joli balcon/terrasse. Juste, il faudrait une notice pour la climatisation.

El hotel muy cómodo, el staff maravilloso, siempre súper amables, proporcionando mucha información acerca de la ciudad. Definitivamente volvería.