Shower water was'nt hot

住宿地點超好，鬧中取靜，到各景點、高鐵站、近郊城市-托雷多、塞哥維亞也都很方便。

It is located in City Centre Sol and it is easy to go anywhere by metro, bus, train, etc. A lot of restaurants nearby and plenty of choices for restaurants and food. Departmental stores are nearby and it is fun for sight seeing in day time and shopping at night

酒店鄰近sol,由sol metro行去酒店大約7分鐘，酒店附近有好多食肆，商店，shopping非常方便。 房間面積適中，十分舒適，非常整潔，應該是新裝修，有基本家電，沒有洗衣機。 注意黃昏6時後reception無職員，客人需要注意check-in時間。 下次再來Madrid,會選擇再次入住。

sofa bed was very uncomfortable, could not sleep. very small.

Wonderful stay. Staff super friendly and helpful. Amazing location.

We had a wonderful experience. It was very quiet. Breakfast was included and very good. We were leaving earlier than breakfast was being served one day and they offered to bring it to our room the day prior. Laundry facilities were available. Plenty of hot water for showers. Place was quaint and clean. Air conditioning allowed us to regulate the temperature to a comfortable climate. Customer service was very good. I would recommend to others.

Great staff, pretty kind

Respan vastaanottovirkailija, oliko Fioral, oli aivan huippu, hyvä englannin kielen taito. Kertoi kattavasti, mitä matkaijaa voi kiinnostaa. Tunsimme itsemme tervetulleiksi. Huoneisto loistava ja aamiainen hyvä.

Carol, the receptionist went above and beyond to make us feel welcome and helped us with all our needs. She was very accommodating, from storing our luggage to making sure our room as ready before check-in time. The room was very clean, spacious and cozy, it is very quite despite being on a busy street

Hotel.com stated that my reservation would have balcony, but on the hotel record, the reservation is a standard room without balcony. I think Hotel.com should be more careful on this, to avoid miscommunication. Well, this standard room had a sitting room with sofa bed, a bedroom with two single beds, a small kitchen and of course bathroom. It is very neat, clean and cozy. However, the windows were facing patio of the buildings, that means no scene and relatively little sunlight. The breakfast included was simple and good. When I arrived, the road was in construction, and hence blocked for taxi and bumpy for my luggages. There was a disco bar located right besides the entrance of the building making it a bit noisy and crowded upon returning hotel at late night.

I was very comfortable during my stay.

The front desk and other staff súper nice. I can not complaint about the room. It was clean. I think it was recently renovated. However the hotel it us placed near bars and busy street Restaurants and the street is under construcción. So you find garbage everywhere drunk individuals until 7 to 8 am. Too dangereus to go out at nidnight. Good News the metro el sol was very near like a minute. So it’s not the hotel fault maybe when they finish renovating the street it could be a different story.

Rodrigo at the front desk was very friendly and helpful. Property is in a very central location. Rooms were very clean and well equipped.. we had a great stay! Would definitely stay here again!!

My first time in Madrid. Perfect start for my first experience. The location is amazing. Felt safe and the check in was smooth.

Superó nuestras expectativas. La suite bastante amplia y cómoda, en condiciones excelentes de mantenimiento, la cocina bien equipada con los implementos para preparar los alimentos. El personal de recepción siempre estuvo pendiente de nuestras necesidades y de la comodidad de mi esposa. El desayuno artesanal, estilo buffet en la cafetería, es abundante, y delicioso.

La suite tenia todo para sentirte como en casa, la cama era muy comoda y el detalle de bienvenida fue todo un gesto. La recepcionista encantadora, nos aconsejo lugares para visitar y para comer. Esta muy centrico y, a pesar de estar en una calle con mucho ambiente, el doble acrustalamiebto te aisla del ruido exterior. 100% recomendable.

親切にしてもらいました。 街中なのに、窓の仕組みで全く外の喧騒が聞こえませんので、リラックスできました。

Great location, large room, clean hotel and friendly service. I wish we had a balcony.

Blume Cruz was great. The front desk experience was friendly and helpful. The room was clean and comfortable and the location was great. Plus, the air conditioning worked really well.